Sweeky Chen

*Customers serving & maintenance * Workshop audit, workshop visit *Order Management: Order receiving+system update, order coordination, production follow up & control, lead time garantee & control, problems reporting& solving and options offering;*Develop and maintain Management Milestone Reporting, working closely with Sourcing & QA/QC &PD, Costing team;*Effectively communicates with company personnel, clients, subcontractors, regulatory inspectors, and third parties *Shipping:forwarders analysis, contact & allocation, customs declaration+clearance *Loading: Container loading supervising *Managing, training and supervising junior staff *Data analysis: Customers, sales volumes, containers volumes, main popular & top products....

1.Responsible for overall plan of operation for ensuring that a product or promotional product is in the right place at the right time (Sample, order receiving, mass production and the work of logistics, etc) and working arrangements within a time limit, agreeing timescales and delivery dates, and completing the necessary paperwork 2. Preparing production plans in conjunction with buyers and marketing and manage project schedules; 3.Identifying and resolving production and supply difficulties and dealing with any problems or delays as they arise; 4.Tracking Door-to-Door delivery schedule; 5.Problem solving of any scheduling business relevant complaints arises; 6. Expediting solutions for risks identified; 7.Managing, training and supervising junior staff