
Swee Chiet Tan
Manager, Import and Planning Replenishment @ DFI Retail Group
About
As a Demand and Supply Planning Manager with over 15 years of experience, I specialize in optimizing supply chain processes to drive efficiency, service levels, and business growth. My expertise spans demand forecasting, inventory planning, and S&OP processes across multiple industries, where I have successfully aligned supply chain strategies with broader organizational objectives. Key strengths include: Developing and implementing effective supply chain planning and capacity planning strategies. Improving service levels and driving operational excellence through cross-functional collaboration. Reducing waste and enhancing process efficiency by leveraging data-driven insights and continuous improvement practices. I’m passionate about creating agile, resilient supply chains that can adapt to market demands and support sustainable growth.
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Malaysia
Retail
Capacity Utilization, Stakeholder Management, Supply Operations, S&OP, Collaborative Problem Solving, SAP Production Planning, Purchasing Processes, Data Analysis, Leadership, Logistics Management, Demand Planning, Import/Export Operations, Purchase Management, Import Logistics, Forecasting, Customer-Focused Selling, Root Cause Analysis, Demand Supply Planning, Order Management, Promo
Experience

Manager, Import and Planning Replenishment
Malaysia
Import Planning: 1. Oversee the import of products from international suppliers and partners. 2. Collaborate with a diverse team of professionals, including suppliers, relevant authorities, freight forwarders, and forwarding agents, to ensure that all import activities are conducted efficiently and in compliance with international and domestic regulations. 3. Manage the entire import process, from supplier engagement and contract negotiation to ensuring timely deliveries. 4. Develop and implement policies and procedures related to imports, ensuring adherence to government standards and regulations. 5. Build and maintain strong relationships with government entities, customs authorities, and relevant organizations. 6. Conduct thorough research on tariff rates for various commodities and their import requirements to ensure compliance and prevent the importation of prohibited items. Replenishment Planning 1. Develop and execute integrated demand and supply plans to achieve company goals, inventory targets, and cost objectives. 2. Collaborate with commercial, finance, logistics, and operations teams to ensure that supply aligns seamlessly with customer demand. 3. Analyze current supply and demand trends to forecast consumer buying patterns and formulate strategic plans accordingly. 4. Establish and monitor inventory turnover goals to support overall company objectives. 5. Foster and maintain strong relationships with suppliers to ensure timely and accurate product delivery. 6. Build constructive and effective partnerships with cross-functional teams and stakeholders. 7. Represent Import Planning in business-related meetings, contributing valuable insights and strategies.

Supply Chain Manager
Inter Mark Resources Sdn Bhd
Malaysia
1. Lead and manage the performance of supply chain operations, encompassing demand and supply planning, inventory control, logistics, and warehousing. 2. Provide strategic leadership to resolve delivery issues and develop effective supply chain strategies aimed at maximizing customer satisfaction. 3. Monitor 4PL warehouse performance to ensure services are delivered in accordance with service level agreements (SLAs). 4. Actively engage in cost-saving initiatives to achieve optimal costs and reduce cost of goods sold (COGS) through bulk purchasing and effective negotiations. 5. Manage supply chain commitments in alignment with the promotional calendar.

Assistant Manager, Supply Planning
Malaysia
1. Develop supply plans and production schedules to support sales goals and financial inventory targets while minimizing product age upon shipment to customers. 2. Serve as the primary point of contact for demand planning across short, medium, and long-term horizons. 3. Provide supply planning expertise to facilitate the commercialization of new products and address key inventory shortage issues. 4. Schedule finished goods production for each assigned product group, ensuring supply recommendations align with scheduling parameters and system settings.

Supply Chain Manager
International Coffee Chain
Federal Territory of Kuala Lumpur, Malaysia
Demand Planning 1. Manage the forecast on product. Liaise with Marketing and Operation to define and review the forecast on the products. 2. Manage the demand plan. Review the statistical forecast based on forecast exceptions, forecast accuracy and spike orders. 3. Monitor the forecast accuracy Supply Planning 4. Ensure agreed forecasts are communicated to suppliers for stock planning 5. Plan Replenishment of product to maintain supply service levels 6. To support and work with other function on the new menu and new product roll out. 7. Manage inventory controls and level of product within budget and forecast and maintain adequate inventories at all times to support the demand growth of stores 8. Plan the raw material and packaging material of products to deliver on time in right quantities 9. Managing 3PL for inbound and outbound process and to ensure they perform all the activities required by the company. 10. Monitor and keep track the KPI’s and ensure 3PL performance up to agreed level Procurement 11. Sourcing for paper product, equipment, store fixture, furniture and other supplies. 12. Managing vendor relationship, including accreditation of new vendors in accordance with company policy Process Excellence 13. Establish the SOP as and when needed. 14. Improve and simplify process to develop standardization, simplification and efficiency

Resources Material Planning Manager
Federal Territory of Kuala Lumpur, Malaysia
Supply Planning 1. To work out replenishment plan of product based on weekly forecast provided by sales team to maintain supply service level 2. S&OP meeting – preparing report (inventory, actual sales attainment, production plan, etc) and work with team (sales, marketing, production, procurement and logistic team) on operation issues (aging stock, upcoming event, new recipe, etc) and resolve the issues. 3. Allocation of stock when there is shortage/OOS 4. To work with Sales and Marketing team on new product roll out as well as promotional product Inventory Management 5. Manage inventory controls and level of finished goods, raw material and packaging material within budget and forecast – to eliminate write off by working closely with sales and marketing team to close gap and support all demands. Production Planning 6. To work out production schedule based on supply plan which been agreed by the team 7. To work with Co-manufacturing / production team on the work schedule 8. Making the procurement plan (raw material and packaging material) and liaise with supplier for the supply to ensure timely arrival 9. To follow up ETA and work with supplier / forwarding agent to expedite ETA to eliminate shortage or down time in production 10. Work with Regulator’s team for import Quota / Import Permit

Capacity Planner
Malaysia
1. Capacity modeling-Make sure our current inventory of machine is enough to close the demand’s gap and support offload from other A/T site 2. RYG management-Understand the constraint or bottleneck of each process and work with manufacturing and engineering to eliminate the constraints. 3. Support SBE’s on capacity requirements based on customer’s demand. 4. Work with manufacturing and engineering on action plans related to assembly capacity (conversion, PPH improvement, etc) to close gaps and support all demands. 5. Determine allocation and equipment move/install priorities. 6. Support business growth through excellent customer support, including direct communication with SBE. 7. Capital coordinator
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