Swati Srivastava

• Coached on product information, sales techniques, time management, and organizational skills. • Coordinated with Sales and Training units to design, develop, and measure training materials and course effectiveness. • Trained and coached Sales Management team on sales generation and quality presentations. • Facilitated, developed and monitored sales training for small to medium-size teams. • Set goals, follow agreed-upon expectations and provide coaching on improving specific metrics, Accomplishments improve sales. • Built confidence and skills leading to low turnover in new hire or long-term team members.

• Working with the sales team to up-scale the lead generated through campaigns. • Employ effective consultative techniques including pre-call planning and productive questioning strategies that lead to winning business. • Continuously identify opportunities for up-selling /cross-selling the company product and services and meet assigned targets for profitable sales volume and strategic objectives in assigned accounts. • Keeping records of customer interactions, transactions, comments and complaints. • Ensure customer satisfaction and provide professional customer support. • Keeping records of customer interactions, transactions, comments and complaints.

Some of the highlights of this role included: ( Direct Reporting to Director ) • Contributed to sales expansion. • Proposed sales strategies to the clients • Major territories: Karnataka, Maharashtra & Telangana • Leading & training the team of young sales enthusiast • Campus recruitment & Hiring sales person across India • Collaborates with internal and external customers on new product capabilities. • Participates in the development of sales forecasts, product pricing, budgets, and commercial strategy. • Leads the evolution of customer service to customer expert. • Supports strategies, opportunities, projects, and improvement opportunities with data-based analyses

• Holding the responsibility of Identifying key partners & clients, negotiate contracts and manage relationships on an ongoing basis to develop a strong partner ecosystems • Evaluating the economic and strategic costs and benefits of partnerships to execute on the relationships. • Responsible for Driving market analysis and analyze data to determine market development strategies, • Making presentation and market surveys. • Identify key partners & Clients, negotiate contracts and manage relationships on an ongoing basis to develop a strong partner ecosystems • Actively taking care of all the process management work.

Feature Verification For Sentiment Analysis Of Hindi Funny Songs • We proposed feature taxonomy for hindi funny songs and prepared those feature annotated lyrics corpus based on this taxonomy • Instead of adopting a traditional approach to music mood classification ,based solely on audio feature, the present study describes a mood classification system for hindi songs from lyrics as well by combining a wide rang of semantic stylistics features extracted from textual lyrics to make a supervised system to identify the sentiment of hindi songs lyrics ,based on identified features. • We achieved the maximum average of 95.6% results for classifying feature of hindi funny songs respectively.

Specialised in Computational Linguistics study from world top 10 universities.