Swathi Satish

Dual role comprising of Technical Program Management for the AC Charging Product Line (includes Level 1 and Level 2 charging products and accessories) and for all Test & Validation Engineering activities in the Charging and Energy org - Launched multiple campaigns to exceed product reliability targets for AC charging products by addressing high visibility field failures through more accurate edge case definition and improved diagnostics in identifying top defects - Initiated activities to improve customer experience on all AC products using Voice of Customer mapping, improved user manual experience, and top of funnel experience during install and commissioning of chargers - Spearheading the transition to NACS (North American Charging Standard) for AC charging products. Did so by collaborating with Design, Engineering, Supply Chain, Finance and Go-to-Market to create product requirements, budget plans, and robust supplier selection to go from conceptualization to mass production in less than a year - Partnering with contract manufacturers to enable tap-to-pay card payments to create frictionless payment experience in compliance with CARB regulations - Reduced BOM COGS through targeted design changes, and improved packaging, shipping and raw material costs - Managing Test and Validation activities for AC and DC charging products, supporting prioritization of tests related to new/unique/difficult components and functions to enable de-risking high severity failure modes early in the product development lifecycle - Decreased warranty spend by conceptualizing and delivering on a refurbishment process for returned chargers. This involved working with external facilities to develop rework capabilities, and automating returns and replacements.

Managed product development of multiple concurrent AC and DC charging programs (Rivian Portable Charger, Rivian Level 2 Chargers, Rivian Adventure Network and Level 3 Fleet Dispensers), continuing on to support early stage pilot programs, product launch and field operations post-launch - Led creation of program plans and schedules, drove decisions on product architecture, identified and escalated program risks, managed program budget, headcount and resources - Parterned and forged relationships with suppliers, contract manufacturers and external consultants to drive cost down and bring in design and quality improvements to Rivian’s AC charging products - Supported manufacturing line bring up, ramp up to mass production and deployment of hardware to external sites for Rivian’s DC charging products

- Enabled flawless product development and launch of new battery systems in an aggressively fast-paced environment, ensuring customer and market needs are integrated effectively into Romeo Power’s product lines - Spearheaded engagement with external clients on a weekly cadence, and was the single point of contact for all vehicle integration, remote diagnostics, and high risk issue resolution - Led the development and implementation of processes to improve overall product development and operational efficiency –trained teams on Systems Engineering processes, Product Development and Operations workflows

- Led the overall technical co-ordination of fuel system related product development for the Next Gen Program for Class 8 semi trucks - Drove decisions in the areas of product architecture and risk trade-offs that impacted actuals around cost, product quality, delivery timing and customer satisfaction metrics - Managed critical deliverables such as product requirements, prototype parts supply chain management and product builds, system design, integration and validation, product risk management, product launch and production support

Created Technology Roadmaps for the Power Systems Business Unit collaraborating with Engineering, Marketing and Product Strategy teams

- Led customer support initiatives for launched products – field testing and real-time data analysis, diagnostic and root cause analysis of failures and customer issues, creation of preventive solutions for known failures to improve customer experience - Successfully orchestrated projects on new technology proof of concepts, product capability benchmarking and tailoring to meet new customer requirements/applications/ global emissions requirements/fuel consumption targets for total cost of ownership optimization

Developed and optimized IC engine system architectures based on application (on-road vehicles, stationary generators, locomotives, mining, etc.) and agency regulation requirements using analytical and experimental tools and processes