Swathi Malegere

Full Stack Marketer @ Intercom

About

As a kid, I’d fall for a dress and yet browse 100 more, thanks to FOMO & everyone's expectations of me. But at the end, I would always go back to the 1st one I picked. Same with my career; grew up being fascinated by how businesses worked, yet explored science & humanities, only to come full circle-right back to where I belonged: Understanding products & businesses that are capable of making their customers a bit more wiser or happier or richer. If you'd like to swap stories about the most fascinating business models or products you've ever come across, let's connect!

Country

United States

City

San Francisco Bay Area

Industry

Computer Software

Skill

Agile & Waterfall Methodologies, Workforce Management, Technical Requirements, Written Communication, Skilled Multi-tasker, Interpersonal Skills, Software Development, Agile Project Management, Marketing Campaigns, Attention to Detail, Business Requirements, Product Requirements, Software as a Service (SaaS), Market Segmentation, Campaigns, Digital Marketing, Oral Communication, Product Specialists, Product Strategy, New Product Ideas

Experience

Full Stack Marketer

Intercom

2026-1 - Present · 9 mos

San Francisco, California, United States

AI Marketing Intern

Tulip Interfaces

2025-7 - 2026-1 · 7 mos

Boston, Massachusetts, United States

Admissions Ambassador

Questrom School of Business, Boston University

2024-11 - 2025-5 · 7 mos

- Interviewed 35 international master's applicants applying a multi-faceted scoring rubric to match applicants' potential with the program's requirements ensuring a proper fit - Created targeted content conveying MiM’s value for early-career pivots & level-ups, improving application conversions - Mentored 25+ admitted and prospective students on academic programs selection and student life to support informed decision-making for their graduate studies

Go To Market Consultant (Academic Project)

NEREID

2025-1 - 2025-3 · 3 mos

Thessaloniki, Central Macedonia, Greece

- Worked with the founding team to drive awareness and user adoption for Nereid. Led 22 qualitative interviews with boaters, charter owners, and marina operators across Europe to understand market behaviour and cultural barriers to tech adoption - Developed go-to-market (GTM) and digital acquisition strategies supporting user segmentation, consistent brand messaging and strategic partnerships with budget-aligned media plan projected to grow user base by 350% in 6 months

AI Marketing Operations Consultant (Academic Project)

Hotel Commonwealth

2024-10 - 2024-12 · 3 mos

Boston, Massachusetts, United States

- Analyzed client’s low guest retention rates via comprehensive research and stakeholder interviews, uncovering inefficiencies and suboptimal guest satisfaction caused by information silos and outdated manual processes - Proposed AI-driven solutions to streamline processes and personalise guest experiences, backed by feasibility analysis, implementation strategies and financial projections, aiming for increase in guest retention

Human Resources Intern

Smartworks

2023-11 - 2023-12 · 2 mos

Bengaluru, Karnataka, India

- Supported end-to-end recruitment for 13 office locations, co-ordinating with C-Suite & V-Suite stakeholders - Implemented an online pre-onboarding process reducing onboarding time by 42% - Leveraged excel reporting systems to track candidate progress across the recruitment cycle