Swarup Kumar Acharya

Tech Manager @ Green Telecom, Tanzania

About

I am a Tech Manager and enterprise technology professional with experience across software engineering, solution architecture, client delivery, and platform implementation.My current work at Green Telecom Limited involves meeting clients, understanding business requirements, planning projects, assigning teams, designing architecture, managing Jira sprint workflows, coordinating deployment plans, and contributing hands-on to development where needed.I have worked across telecom and enterprise product domains including OSS/BSS, CRM, HRM, billing/BMS, sales platforms, fiber survey and deployment workflows, patrolling systems, SaaS products, VAS platforms, dashboards, and business automation tools.Alongside my professional work, I actively research and experiment with AI technologies including multi-agent systems, RAG workflows, LLM applications, AI assistants, and automation platforms. I have explored prototype ideas such as Agentic QA Team, Mentor AI, and other AI-driven workflow solutions.My strength is connecting business requirements with practical technology execution: understanding the client problem, designing the right system, guiding the team, and helping deliver scalable, secure, and useful software products.

Country

Tanzania

City

Dar es Salaam

Industry

Information Technology & Services

Skill

React.js, Technical Project Delivery, Programming Concepts, ERP Implementations, Computer Application Training, Value-Added Services (VAS), Social CRM, English, TypeScript, Deployment Planning, Back-End Web Development, API Development, Operating Systems, Operative Dashboard, Data Import/export, Technology Solution Delivery, Operations Support, REST APIs, Managing Agents, Grafana

Experience

Tech Manager

Green Telecom, Tanzania

2024-5 - Present · 2 yrs 5 mos

Dar es Salaam, Tanzania

Technical Manager

Green Telecom Limited (GTL)

2024-5 - Present · 2 yrs 5 mos

Lead client meetings for requirement gathering, solution discovery, technical clarification, scope shaping, and delivery expectation alignment. Own architecture direction, project planning, team assignment, Jira sprint planning, scrum workflow, release planning, and deployment readiness. Translate business and operational requirements into SRS documents, architecture notes, backlog items, workflow definitions, and implementation plans. Develop and guide backend services, APIs, integrations, dashboards, monitoring layers, and operational tools across critical product areas. Support GTL platforms across sales, OSS/BSS, CRM, HRM, BMS billing, fiber survey/deployment/patrolling, SaaS, VAS, and game-related products. Improve secure delivery through access control, encryption/signing patterns, retry logic, logging, traceability, observability, and handover discipline.

Full-stack Developer

Simpliweb Technologies Pvt Ltd

2018-8 - 2025-3 · 6 yrs 8 mos

Project Manager

Simpliweb Technologies Pvt Ltd

2018-9 - 2023-8 · 5 yrs

Bengaluru Area, India

Software Technician

Simpliweb Technologies

2018-7 - 2024-4 · 5 yrs 10 mos

Led engineering delivery for ERP, CRM, HRM, POS, e-commerce, billing, reporting, and enterprise workflow systems. Designed role-based platforms covering approvals, customer data, employee data, inventory, transaction flows, and dashboards. Worked directly with clients to convert requirements into modules, implementation plans, release schedules, and handover material. Mentored developers, reviewed code, improved release discipline, and contributed to architecture quality across product lines.

Freelance Web Developer

2012-6 - 2018-6 · 6 yrs 1 mo

Software Engineer

UC Web Technologies

2016-4 - 2017-6 · 1 yr 3 mos

Developed PHP/Laravel web systems, MySQL-backed modules, admin tools, APIs, frontend integration, and deployment support. Worked on backend logic, database structures, production hardening, technical handover, and operational application support.