Swaroop Bonam

• Delivering exceptional multi-channel service (in-store, Click+Collect, delivery, and drive-thru), improving customer satisfaction and retention. • Ensuring strict adherence to hygiene, quality, and food safety standards, supporting Greggs' reputation for excellence. • Maintaining inventory and stock levels, coordinating replenishments to prevent shortages and enhancing operational efficiency. • Resolving customer inquiries and issues with professionalism, enhancing brand experience and customer loyalty.

• Reduced design errors by 25% by leading structured design reviews and formal troubleshooting sessions for complex mechanical assemblies, reinforcing structural integrity and CAD standards compliance. • Accelerated engineering proficiency by 30% by developing and delivering a competency-based training programme for 100+ students, covering Autodesk Inventor, AutoCAD, SolidWorks, CATIA V5, CREO Parametric and ANSYS Workbench with hands-on manufacturing drawing and BOM exercises. • Boosted design project success rates by 20% by conducting methodical FEA performance analysis on mechanical systems and delivering actionable value engineering insights, driving continuous improvement across the full design lifecycle. • Drove execution of bespoke mechanical and hydraulic system design projects, applying concept-to-manufacture principles and producing detailed 3D models, manufacturing drawing packages, cutting lists and assembly instructions to client specifications. • Implemented a digitalized drawing archive and structured project drawing register, improving document retrieval efficiency and ensuring CAD standards compliance across a library of 200+ technical drawings. • Mentored junior engineers and students in GD&T, draughting principles and technical validation methodologies, building a high-performance team capable of independently managing end-to-end design workflows.

• Collaborated in the full design, prototype testing and production cycle of mould bases for pressure die casting, contributing design modifications applying structural analysis and tolerance control that improved product reliability and reduced system malfunctions by 15% across a 6-month period. • Supported the creation and interpretation of technical manufacturing drawings and schematics, applying draughting principles to ensure dimensional accuracy and compliance with production quality standards. • Gained hands-on experience in CNC programming and production technologies, developing a practical understanding of manufacturing processes, tooling selection and industrial quality control procedures. • Assisted in BOM compilation and materials documentation for mould base assemblies, ensuring accurate records aligned with project specifications and manufacturing timelines. • Observed and participated in structural integrity checks and inspection routines, building foundational knowledge of failure analysis and quality assurance practices in a precision manufacturing environment

Newcastle University is ranked 110th in the QS World University Rankings 2024 (published 2023). The M.Sc course in Mechanical Engineering includes industry-oriented modules like Design of Mechanical Power Transmissions, Energy Sources and Storage, Human Centered Design and Engineering, Instrumentation and Drive Systems, and Vehicle Dynamics. My MSc Project in Mechanical and Systems Engineering involves the Designing and Fabrication of a Light Weight 3-Axis CNC Engraving Machine.

Institute of Aeronautical Engineering (IARE) is in Rank-band 151-200 in the Engineering category as per National Institutional Ranking Framework (NIRF) - 2023, Ministry of Education (MoE), Govt. of India. The Bachelors of Technology course in IARE included a deep understanding of modules such as Refrigeration and Air Conditioning, Theoretical and Practical sessions in Computer-Aided Design/Computer-Aided Manufacturing, Instrumentation and Control Systems, Automobile Engineering, Operations Research, Metallurgy and Material Science, Applied Thermodynamics, Mechanics of Fluids and Hydraulic Machines, Kinematics of Machinery, Unconventional Machining Process, Machine Tools and Metrology, Dynamics of Machinery, Design of Machine Members, Thermal Engineering, Business Economics and Financial Analysis, Finite Element Modelling and other such real-time subjects. My final project was Design and Fabrication of a Power Generating System using Gravitational Force.