Swaren Veygal

In this role, I lead a technical domain that is focused on Analytics Engineering and data delivery operations at Fisher & Paykel Healthcare.

This role is a a natural evolution of my previous title with the company, as it formally recognises my contribution to the Data Analytics team. • Lead the Analytics Engineering function at Fisher & Paykel Healthcare, a high performing group focusing on developing and maintaining large centralised data assets for various business units. • Help shape our data infrastructure landscape by adopting new Azure tools like Microsoft Synapse, Fabric. • Spearhead the implementation of CI/CD methodology with Azure DevOps for BI development. • Shape data governance policies, develop large data assets, and provide technical guidance and mentorship for the team. • Continue to excel in internal stakeholder management for asset delivery.

In this role, I was tasked with the following: - Bridging the technical gap between our Data Analytics team and various business units across the company to empower their analysts to be self sufficient with their data. These business units were namely Finance, Sales and Supply Chain. This is in line with our wider "Centre of Excellence" initiatives. - Maturing our reporting infrastructure by building out our first "Enterprise Asset" for reporting. This is a shared dataset designed to reconcile data from multiple disparate Sales-Billing, Budget, Forecasting, and Planning systems into one dataset. This streamlined reporting, provided validated data, reduced waste and enabled much easier data discovery. - Provide technical support and guidance to our internal team.

After successfully building a reliable financial reporting infrastructure, and automating a considerable amount of EOM and EOFY tasks at Webb Enterprises, my role has sharpened to focus on using new and existing tools to improve operational workflow and procedure. On top of administering our current Power BI reporting infrastructure, my role now leverages additional tools like MS PowerApps, Power Automate, SSIS, O365 Administration, Azure DevOps and various other cloud technologies to compliment our current ERP/POS systems and bring some much needed efficiencies to our branches and warehouse. I aim to improve the quality of life for all business units that touch our digital systems. As usual, I still develop for PowerApps, Power BI, and SQL in house. I have a deep understanding of ERP / CMS / CRM systems in medium to large enterprise, and employ sound development methodologies to actually finish what I start. I am also actively learning to develop in Python for personal projects. I was also directly involved in the implementation of our new E-commerce environment, and helped shape many order cycle and merchandising processes around our new Magento 2 website. There is still a lot to improve on in this space, but I've already learnt a tonne and I'm lucky to be part of a great team to get the work done. This role still maintains a significant amount of Solutions Architecture, ROI / TCO / Cost Benefit analysis, and constant communication with stakeholders. And there's always the music. I'm a multi-instrumentalist, so it's easy to be passionate about a company where I'm also a happy customer.

I love this role. This is a highly engaging for me as a musician, and a problem-solver. As a Financial Business Analyst, my principle role is to help the entire company make better data-driven decisions, from the board of directors to product managers, HR, logistics, and branch management personnel. To achieve this, I have designed, developed, and continue to manage Rockshop Group's financial, and operational reporting services. Alongside our financial controller, I advise on financial performance and position. I have also designed our company policy around data governance, data compliance, and report development procedure. Additionally, I have designed and implemented systems to automate financial reporting, sales reporting, and online sales automation procedures using a range of tools and languages. I am also in the process of integrating disparate logistics systems to our ERP system. I also play bass guitar and produce electronic music in my office from time to time, so that's pretty rad.

In this position, I have been responsible for managing a team of Account Managers to proactively, and competently serve our growing list of MYOB Exo and Advanced ERP clients. Facets of this role include: Managing Key Accounts Customer Business Process Analysis and Improvement Team Leadership and Sales KPI Attainment Presentation to Key-Stakeholders Team Strategy, and Professional Services Management Solutions Architecture I most enjoy the process of understanding our customers' business processes and challenges intimately, while working to provide a multi-faceted solution for them. With the array of software solutions available at Enprise Solutions, and my Microsoft Power BI expertise, I'm able to solve problems for my customers efficiently.

In this role, I was tasked with on-going management of a large portfolio of mid-sized SME customers who have purchased MYOB 'Exo' and MYOB 'Advanced' enterprise resource planning software solutions. I was exposed to variety of business types, and our customers looked to us for advice on best practice solutions for a large range of business processes ranging from stock management, to forecasting, manufacturing, business intelligence, professional services, and employee management. My primary responsibilities in this role are listed below: •Proactive account management •Solutions architecture, scoping, and documentation •Strategy planning •MYOB, and 3rd party software sales (keeping to KPI's and quarterly budget requirements) •Customer Retention •Marketing strategy planning •Data analysis and SQL database troubleshooting •Internal Management of Microsoft Dynamics CRM I had gained a number of technical qualifications during my time in this role, and aside from never once missing quarterly sales KPI targets, my techical solutions approach to account management helped lift average existing customer spend by approximately 20% within two years. I became hyper-focused on maximising customer operational efficiencies, and this in turn fostered meaningful client relationships,

At Search Rank Results, my responsibilities included sales, support and management of Google AdWords accounts for Australasian clientele.