Swapnil Narnaware

I was working with Tata Starbucks Pvt. Ltd, since the company has started its operation in India. Selected responsibilities in various area of IT Project management, IT applications, IT infrastructure, Governance and compliance, IT Policies, IT Audit, Trainings are; •SAP Project Manager and Lead Trainer (MM, SD, FICO, Basis, WMS and Retail Operations) for India Market •Drive implementation of all the backend applications; Requirement gathering, ROI calculation, UAT, Cutover activities, Go Live along with Support, which includes implementation of SAP all modules, Oracle BI, DMS, Happay- Travel & Expense Management Tool, Power BI, Legatrix, SAP Successfactor, Percipio •Responsible for creating project plans, rollout strategies and to ensure on time delivery for IT projects •SPOC for technology partners; TCS, Stepping Cloud, Primeleaf Consulting, Wipro, Intelliwaves and business users. •Drive IT change in business processes to increase business efficiency at the stores and HO •Prepare and track IT budgets and AOP •Managing IT policies for Starbucks India and responsible for IT compliance •Management of IT E-Waste •Design and manage SOD conflicts •SPOC for Internal and External IT audits •Planning and Procurement of all IT assets and its deployment (hardware and software) •IT Asset Management •Manage AMCs and warranties •IT hardware, software and services evaluation and negotiations with all the vendors for new procurement •Design SLAs and alignment with all service vendors to ensure timely service as per contract •Nominated as Project Leader (IT) for warehouse forecasting implementation in SAP, Implementation successfully executed •Project Leader for automated food forecasting and replenishment system for all stores across India, “received Employee of the Quarter” •Certified Barista trainer, Awarded with partner of the quarter 2017 •Worked of cost optimization project and achieved 11% reduction in cost of capital items

For development of web based employee portal my responsibilities were; - Requirement gathering from key people of different department in organisation - Technical document creation - Delegating work to the development team - Unit testing - Providing training to all the employees.