Swapnil More

Information Technology Infrastructure Manager @ COLEDA B2B

About

Driven IT Infrastructure Manager with a solid background in architecting, implementing, and optimizing enterprise-scale IT environments. Skilled in leading cross-functional teams, developing strategic roadmaps, and delivering innovative solutions to meet business objectives. Proficient in infrastructure design, cloud technologies, cybersecurity, and ITIL practices.

Country

India

City

Pune Division

Industry

Information Technology & Services

Skill

System Administration & Configuration, Network Infrastructure Management, Active Directory & Group Policy Management, IT Automation & Scripting, Troubleshooting & Problem Resolution, Patch Management & Software Updates, Documentation & Knowledge Sharing, IT Infrastructure Design & Implementation, Infrastructure Technologies, Network Security & Compliance, Team Leadership & Development, Vendor Management & Negotiation, IT Service Management (ITSM), Disaster Recovery & Business Continuity, Scalability & Performance Optimization, Budgeting & Cost Control, Linux System Administration, IT Infrastructure Management, IT Leadership, Strategy

Experience

Information Technology Infrastructure Manager

COLEDA B2B

2024-1 - Present · 2 yrs 9 mos

Viman Nagar, Pune

Driven IT Infrastructure Manager with a solid background in architecting, implementing, and optimizing enterprise-scale IT environments. Skilled in leading cross-functional teams, developing strategic roadmaps, and delivering innovative solutions to meet business objectives. Proficient in infrastructure design, cybersecurity, and ITIL practices. Committed to fostering collaboration, driving continuous improvement, and ensuring high availability of mission-critical systems.

Information Technology Infrastructure- Team Leader

COLEDA B2B

2021-4 - 2024-1 · 2 yrs 10 mos

Viman Nagar, Pune

Sr. Dialer & WFM Exe.

Credence Global Solutions

2018-6 - 2021-4 · 2 yrs 11 mos

Pune

Dialer Workforce Management (WFM) Specialist with a proven track record of optimizing contact center operations to enhance efficiency and drive performance excellence.

Senior System Administrator

iMetrix Media

2017-3 - 2018-6 · 1 yr 4 mos

Mumbai, Maharashtra, India

Experienced Senior System Administrator skilled in IT infrastructure design, deployment, and maintenance. Proficient in system administration, network architecture, and virtualization. Strong leader ensuring optimal performance and driving innovation to meet organizational goals.

MIS & Dialer Exe.

Group Shaman

2012-3 - 2017-3 · 5 yrs 1 mo

Mumbai

Analyzing key performance indicators (KPIs). Proficient in workforce planning, real-time monitoring, and adherence management. Dedicated to leveraging technology and data-driven insights to improve customer experience and achieve business objectives.