Svitlana B.

Svitlana B.

Chief Payment and Operations @ monoup

About

Experienced Payments Director and Consultant with extensive knowledge of payment, banking and operations of high-risk businesses. Working with iGaming, dating, crypto, e-commerce, have a substantial track record of professional achievements. - completed payment setups for startup brands from scratch as a full-time Head of Payment department; - more than 25 consulting projects touching the different markets and solving payment issues for high-risk businesses; - antifraud and chargeback management procedures creation and setup; - ICA certified AML specialist for iGaming; - COO in iGaming startup achieving notable growth and stable KPIs; - succesfull manager of team 30+ people with different roles and responsibilities. I don’t just fix payments- I optimize business outcomes. I don’t only know payment systems, I also understand how payment decisions drive revenue, retention, and growth. Open to advisory roles with ambitious founders ready to scale.

Country

Ukraine

City

Kyiv

Industry

Information Technology & Services

Skill

Legal Assistance, Anti-Money Laundering, Fraud Prevention, Team Management, International Business, Negotiation, Business Communications, Payment Systems, Business Strategy, Analytical Skills, Project Management, Teamwork, English, Russian, Payment Gateways, IELTS, Business Negotiation

Experience

monoup

Chief Payment and Operations

monoup

LinkedIn
2023-12 - Present · 2 yrs 10 mos

Cyprus

High-end payment consultancy in iGaming industry and beyond: - setting up payment methods for websites; - compliance of PSPs and IBAN account opening; - market expansion with payment methods - CIS, Asia, Africa, EU, Latin America; - fraud prevention and AML/KYC strategy; - payment method testing; - UI/UX optimisation for payment flow and product development; - advisory and supporting of payment strategy for startups in different jurisdictions; - advisory on launch new products in iGaming and other industries, operational advisory.

iGaming

Chief Operating Officer

iGaming

2023-4 - 2024-1 · 10 mos

- operational management of startup iGaming project, heading departments - Product, Payment, Retention, Analytics and Finance; - leading market expansion from operational and regulatory perspectives; - serving as primary liaison in negotiations with suppliers and partners while fostering trusted relationships; - orchestrating seamless daily operations across all business functions; - delivering comprehensive reports to the board on key business metrics; - managing onboarding of new team members and their retention processes, fostering company corporate culture and team-building; - implementing advanced workflows and technologies ensuring their effectiveness; - managing legal communications and ensuring regulatory compliance across target markets.

NDA

Head of Payments

NDA

2021-6 - 2023-5 · 2 yrs

- lead the payment processing department of the company and determine key directions of its development and KPIs; - creating the PSP board for company brands for every operational market, ensuring the fulfillment of payment needs; - management cashier logic and implementation of user payment experience on the website; - development of in-house payment solutions for servicing own structure; - key contact person and decision-maker for PSP direction; - liaison with Support team to ensure frictionless payment flow for users; with Legal team to execute agreements; with Product team to adapt the user experience; - create a framework and process to make the setup of additional providers as the company enters new regions a predictable, trusted process; - develop payment strategies for various regions, taking into account local specifics.

NDA PROJECT

Head of Payments

NDA PROJECT

2019-9 - 2021-5 · 1 yr 9 mos

Kiev Region, Ukraine

- manage payment processes in the company and taking the key role in their development, growth and transformation; - conduct negotiations with payment systems providers for different company brands, responsible for the compliance, KYB procedures; - continuously monitor payment KPIs, identify opportunities to reduce costs and increase conversions; - coordinate with the legal department and actively participate in new legal entities formation; - open foreign bank accounts and control performance, ensure compliance with bank standards; - constantly search for new opportunities for optimising accepting payments for relevant GEOs(Asia, Australia, EU, GCC); - build a strategy for minimising expenses for payment processing activity and uplifting the performance of PSPs; - re-build and develop payment department; - coordinate the process of developing, testing, and launching the payment gateway while considering security and scalability requirements; - constantly analyse payment service market, connect and configure new payment methods.

NDA PROJECT

Payment Manager

NDA PROJECT

2018-7 - 2019-8 · 1 yr 2 mos

Kiev Region, Ukraine

PrivatBank

Financial Services Manager

PrivatBank

LinkedIn
2016-3 - 2016-9 · 7 mos

- provide a full range of banking services available for individual clients - credit/debit card issuing, deposit accounts opening, funds withdrawals, international transfers, KYC update procedures; - sell additional banking services for individual clients such as money savings plans, insurances, discount programs, travel bonuses; - organize team-building events for interns and conferences for local students.

Education

University of Bremen

University of Bremen

LinkedIn

Logistics, Marketing, and Supply Chain Management

2017 - 2017

Svitlana B.'s Contact Information

Email

******@***.com

Phone

(**) *** ****

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