Swapnil Thaker

Swapnil Thaker

Customer Account Manager @ KNAPP North America

About

🌟 Passionate Customer Account Manager | Results-Driven | Lifelong Learner 🌟 With over 4 years of experience in Account Management/ Sales in various industries, I thrive at the intersection of technology, creativity, analysis and strategy. My journey began as Technical Sales Engineer, where I discovered my love for problem-solving, communication and business needs. Since then, I have cultivated a diverse skill set that encompasses Engineering, Customer relationship, Automation, Analysis & Robotics. 💡 My expertise spans across: Customer relations Account Management Engineering/ Robotics/ Automation I pride myself on attention to detail, collaborative spirit. This has enabled me to lead successful projects, boost team efficiency and drive sales growth. I am dedicated to fostering collaboration and innovation within teams, believing that the best solutions arise from diverse perspectives. As a strong advocate for sustainability, digital transformation, I actively engaged in activities, such as volunteering, speaking at conferences. I’m currently seeking new challenges where I can contribute my skills and drive impactful change. 🔗 Let’s connect! I’m always open to networking, sharing insights, and exploring potential collaborations. Feel free to reach out to discuss your business needs, industry trends, innovative solutions. Area of Interest: Customer relations, Management, Project planning, Robotics Design, Control Systems, Manufacturing, Automation, Quality control.

Country

United States

City

Marietta

Industry

Transportation/Trucking/Railroad

Skill

C-Level Relationships, Customer Relationship Management (CRM), Business Growth, Sales Performance, Sales Planning, Customer Service, HMIs, Software Sales, Sales Presentations, Control Systems, Process Automation, Distributed Control System (DCS), Customer Retention, Strategy, Solution Delivery, IT Escalation, Escalations Management, Stakeholder Relations, Relationship Building, Support Services

Experience

KNAPP North America

Customer Account Manager

KNAPP North America

LinkedIn
2023-4 - Present · 3 yrs 6 mos

Kennesaw, Georgia, United States

KNAPP North America

PLC Field Engineer I

KNAPP North America

LinkedIn
2021-1 - 2023-3 · 2 yrs 3 mos

Kennesaw, Georgia, United States

CONCIERGE BUSINESS SOLUTIONS, INC.

Engineering Manager

CONCIERGE BUSINESS SOLUTIONS, INC.

LinkedIn
2020-6 - 2021-1 · 8 mos

Marietta, Georgia, United States

• Assign tasks to engineers, gauge progress of various projects. • Provide assist in designing and reading technical drawings with the help of AUTOCAD. • Resolve technical queries of the clients. • Maintain client data base of ongoing projects. • Calculate and propose cost estimation report for various projects. • Create daily reports to updates on the projects. • Responsible for planning and directing the installation, testing, operation, maintenance & repair of facilities & equipment.

Duro UAS

Robotics Engineering Intern

Duro UAS

2019-10 - 2020-1 · 4 mos

Duro UAS (Unmanned Autonomous Systems) develops marine drone systems and components to collect data for the growing Ocean Economy, including environmental research and monitoring, aquaculture, maritime inspection and marine bio prospecting. Automation | Design Engineering | Mechanical Engineer | Robotics | UAV | Control systems | PID controller | ROS | Solid-works | 3-D printing | Maker bot | Manufacturing | Project Planning | Scheduling

Texas A&M University-Kingsville

Graduate Research Assistant

Texas A&M University-Kingsville

LinkedIn
2017-8 - 2019-5 · 1 yr 10 mos

Kingsville, Texas, United States

• Successfully lead 60+ engineering projects & mentored upcoming engineers. • Managed 20 mentors, performed data analysis, prepared statistics on student retention, tracked, analyzed and reported information to the supervisors & promoted engineering program to increase department undergraduate retention by 20%. • Designed a control system for 4 DOF robotic arm using Kinect/RGB-D (vision system) for object detection and tracking. • Designed & tuned a PID controller to automate the multiple servo motors as per the desired motion control of the robot. • Built a mathematical model of a robotic arm and Arduino to control servo motions which mimics human arm movement. • Provided aid in research on robotic Arms, wheeled Robots and dynamics and kinematics modelling of mechanical systems.

HI-TECH ELASTOMERS LTD

Technical Sales Engineer

HI-TECH ELASTOMERS LTD

LinkedIn
2015-9 - 2016-12 · 1 yr 4 mos

Gujarat, India

Hi-tech has maintained a record since 1992, as the only company to have manufactured the largest sized fenders, in India. Design Engineer | Quality Engineer | Project coordinator | Inspection | Client based design | Prototype | Documentation | ISO 9001 | Revit | Auto cad | Solid-works

Aegis Engineering Co. Pvt. Ltd

Intern

Aegis Engineering Co. Pvt. Ltd

LinkedIn
2014-6 - 2014-8 · 3 mos

Gujarat, India

Since early 80’s, AEGIS have taken a major step by developing bulk material handling systems for various applications and industries. AEGIS’s overall engineering skill and expertise in system design; automation, project innovation and practical awareness have played a significant role in generating client satisfaction and loyalty.

Education

Texas A&M University-Kingsville

Texas A&M University-Kingsville

LinkedIn

Mechanical Engineering

2017 - 2019 · 2 yrs

Swapnil Thaker's Contact Information

Email

******@***.com

Phone

(**) *** ****

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