Suzette O'Neil

Manage projects and client relationships for a company that designs, manufactures, and assembles retail store fixtures and displays. Oversee end-to-end processes from concept through delivery. Engage clients to identify project goals/scope and specifications. Collaborate with designers to generate three-four renderings/prototypes for each project. Develop pricing based on clients’ budget, internal cost, and goals for profit. Generate purchase orders and work with vendors to meet strict delivery dates. Create and manage budgets with a focus on meeting goals for margin. Source new vendors that offer the best balance of quality and price. Keep clients informed on status throughout the project. Coordinate delivery and installation when needed. Serve as primary client contact during projects. Close out projects to ensure client satisfaction and promote ongoing relationships. 1998-Present • Clients included Sephora, Nordstrom, and Urban Decay. • Maintained several client relationships for 10 + years. • Established systems to manage overlapping projects and meet delivery dates. • Demonstrated creativity in the engineering of displays and fixtures. • Consistently met deadlines while working under pressure.

Oversaw key business functions for a furniture manufacturer. Balanced price-driven processes that met clients’ goals while maintaining margin. Prepared and reviewed bills of materials (BOM). Ensure products could be easily assembled by end users.