suzette bagby

* gt * Responsible for the management of home store on a daily operational basis as the store manager but also trained new mangers for 2 weeks prior to them taking on their store. * gt * I trained on Crabtree policies & procedures, budgeting, operations, scheduling, loss prevention, conversion, sales, selling culture training & development, recruiting & hiring. * gt * I have written corporate memos on Sales, Motivation, and Product Training which have gone out through the US and Canada market. * gt * I was invited to help facilitate training at the Corporate Office in Woodstock, CT * over 20 managers. * gt * I have lead conference calls and overseen our district when the manager is absent. * gt * I worked with the District Manager and the corporate Field Training Manager to develop programs to help expand the manager’s capabilities within their 4 walls.

I started out as the manager of a seasonal location of the holiday season in Oct. 2000 to Jan. 2001 in the Chesterfield Town Center location. I was responsible for opening, closing, deposits, damages, quality control, recruiting, hiring, training, scheduling, stock, visuals, and sampling. I was rehired as the store manager of the MacArthur Center location. I commuted on a daily basis to manage that store. I was responsible for opening, closing, deposits, shipments, inventories, recruiting, hiring, and training. This location was brand new to Norfolk; I had to start from scratch and recruit from surrounding malls and stores. I also had to build a loyal customer base along with an outside sales base. I was involved with meeting with the mall-marketing manager to explore opportunities for promoting within the mall. I also did employee reviews, payroll, weekly & monthly paperwork. I helped open two other locations including my own. I helped train the manager for one of those locations. I also was asked to travel to other locations to help those managers recruit.

While also the store manager of Short Pump Lily Rain, I over saw P&P and Operations in the stores. I fielded questions coming from the teams. I helped to make sure the managers had training materials and information coming out of HQ. I partnered with the Operations Manager to create training forms, graphics, and helped lead on conference calls.

Hired for the Chesterfield Town Center location in October 2011. > Promoted to the Short Pump location in August 2012. > Assisted in 4 new store openings, helped support a location as Area Market Manager in April & part of May 2012 when in management transitions. Have supported a new store during opening weekend in Lynchburg, Va. > Have brought shrink numbers down in 2 locations. > Built the bench @ the Chesterfield location where my Assistant was promoted to Store Manager when I moved locations. > Continue to meet or exceed in sales plan on a monthly basis. > Built the bench with my Assistant in the Short Pump Town Center location. She went on to be promoted to a new location in VA Beach as the Store Manager. > Helped take the Short Pump Town Center location to a million dollar store in 2012 and exceeded that in 2013, 2014, and well on exceeding when I left in 2015. > My location was in the top 10 in the company the yrs I managed it.

General Manager & opened the Regency Square Mall location in Feb. 2010. > Promoted to the 4th Field Training Manager in the Company in May of 2010; where in that position I trained 8 new General Managers & helped train 1 District Manager. > Recruited & restaff 2 older locations, & helped open 3 new locations. > In September 2010 I was promoted to a temporary Area Manager. I oversaw 4 stores in the Northern Virginia market while managing my home store. > From November 2010 to January 2011 I managed one of the company's highest volume store while they transitioned managers.