Suze O.C.

Enterprise Digital & Agile Transformation Leader (SPC) specialising in strategy-to-execution alignment, governance-aware operating model design and Outcome-led delivery optimisation. I help complex, regulated and founder-led organisations restore delivery predictability, reduce execution risk, establish capability building, continuous learning and embed sustainable performance at scale. Enterprise Agile Transformation/ Digital Transformation Coaching - Led enterprise-scale agile transformation across 25+ teams within regulated environment, improving delivery predictability by over 30%. - Designed governance-aligned operating model integrating portfolio oversight, risk management and value stream flow. - Recovered underperforming digital programmes by stabilising delivery cadence, clarifying executive accountability and restoring stakeholder confidence. - Increased flow efficiency by 30%+ through dependency reduction, WIP controls and value-stream transparency. SPC/Agile Coaching Role - Partnered with executive leadership to align strategy, governance and scaled agile execution. - Elevated agile maturity across cross-functional portfolios, shifting culture from compliance-driven process to disciplined continuous improvement. - Facilitated large-scale planning events and portfolio alignment forums in complex multi-team environments. - Integrated AI-enabled insight tools to enhance planning precision and dependency transparency. Founder-Led Business - Director of Business Development: Applied business agility principles to improve operational coherence and customer-centric delivery. - Introduced structured planning and feedback systems aligned to growth strategy. - Facilitated regional business partnerships and collaborations which contributed to finalist recognition in 2025 regional business awards. - Elevated customer satisfaction through experience design and operational optimisation.

Applied Business Agility, Product Development and Delivery skills, to deliver Business Development, Hospitality Operations and Exceptional Guest Experience to clients at Rudby Hall Hotel, a cofounded independent stately boutique hotel in North Yorkshire, operated which invites guests to take a pause and enjoy quiet Luxury, History and Serenity away from the busy life routines. Within 1year of this undertaking, I have led the business to secure: - FINALIST recognition in the 'BEST NEW BUSINESS'category of Tees Businesswomen Awards, 2025. - Exceptional Guest Experience rating of 9.6 out of 10 on Expedia - Google Review rating of 4.8 out of 5 stars - Championed Professional Outreach, Advocacy and Voluntary Impact by: >Supporting multiple female-led and non-profit organisations through mentoring and sponsorship >Delivered keynote insights and participated as a panelist at women-in-leadership forums, charity conferences, and professional networking events — sharing expertise across Agile transformation, digital delivery, resilience, and career navigation in high-change environments. >Actively advocated for career opportunities and confidence building among young people, delivering motivational talks and workshops for secondary school students, focusing on digital careers, women in technology, and the future of work. >Spearheaded event sponsorship and community engagement partnerships with local business networks and nonprofit groups, contributing to improved visibility, funding, and participation in empowerment and professional development initiatives. >Mentored aspiring leaders and career changers, offering guidance in professional development, agile ways of working, confidence building, and mindset resilience — supporting increased employability and leadership readiness.

Product model business transformation, with focus on Lean/ Agile delivery methods across the business. ACHIEVEMENTS • Championed enterprise-wide Agile and Digital Transformation initiatives across portfolios of 10-25 teams, improving flow efficiency and reducing end-to-end delivery lead time by 20-45% through Lean, Kanban, and SAFe® practices. • Coordinated multiple Agile Release Trains (ARTs) of 50-150+ people across product, engineering, architecture, data, and business teams, achieving 95-100% PI objective completion across 4-6 PIs. • Facilitated end-to-end PI Planning (remote, hybrid, on-site), improved prioritisation, dependency alignment, and capacity planning resulting in a 25-35% improvement in predictability. .• Implemented product increments, flow metrics and reporting dashboards (Jira, Jira Align, Azure DevOps) .Increased visibility across ARTs and improved delivery forecasting accuracy by 20-40%. • Coached senior leadership, portfolio leads, product heads, and delivery managers to adopt value-stream-driven planning, resulting in improved strategic alignment. • Defined product vision, outcomes, roadmaps, and measurable prioritisation criteria (WSJF, OKRs), increasing feature adoption by 46% and customer satisfaction metrics. • Delivered Lean Portfolio Management (LPM) implementations, using investment guardrails, epic prioritisation, and flow metrics that reduced project-to-product transition friction and grew transparency. • Facilitated PI Planning, Quarterly Business Reviews, ART syncs, and enterprise retrospectives for 190+ stakeholders, achieving consistent prioritisation and dependency alignment. • Rebuilt underperforming teams through coaching, systems thinking, and workflow redesign, boosting delivery throughput by 25-55%, reducing blockers, and establishing sustainable agile maturity. • Achieved measurable behaviour change by delivering enterprise agile training (Scrum, Kanban, SAFe®, Lean Delivery, Product Ownership), to 300+ team members.

ACHIEVEMENTS Business Transformation | Agile Leadership | Training & Coaching | Risk Management | Process Improvement | Facilitation| Agile Delivery | Product Management Enterprise Agile Transformation Coach Rolls Royce PLC, Derby. • Championed the launch of new ARTs through readiness assessments, tooling setup, capability uplift, and leadership coaching, achieving on-time, stable ART operations within the first Product Increment PI. • Introduced flow-based metrics (cycle time, WIP limits, throughput, CFD analysis, DORA metrics) that empowered teams to make evidence-based improvements and reduced bottlenecks across the value chain. • Improved digital delivery by implementing modern delivery tooling (Jira Advanced Roadmaps, Confluence, Miro, Power BI dashboards), giving leadership real-time visibility into progress and risks. • Partnered with Product, Change, Technology, and PMO to unify delivery governance, aligning agile teams with regulatory, compliance, and audit requirements to achieve zero audit findings. • Built communities of practice (Agile, Product, Delivery) enabling consistency across teams, accelerating onboarding, and creating reusable playbooks that supported long-term capability uplift. • Coordinated End-to-End Agile Consulting, Championed Continuous Improvement and Software Application Cost Rationalisation and Tooling adaptation of MS Azure DevOps; to realise over £3m in cost saving and multiple strategic business units. • Initiated Knowledge Share sessions with reference materials, which enables ART teams to explore product/project/program/ portfolio delivery process improvement approaches and industry best practices. • Facilitated Applications cost reduction and improvement initiatives to secure over 70% of target savings. Scheduled and Co-ordinate the initiation and delivery of the Applications Rationalisation workshops to deliver 19 workshops to 9 Global Capacity Council teams over 2Months and managing actions/outcomes to drive cost reduction

Business Transformation | Process Leadership | Agile Facilitation & Coaching | Quality Assurance & Validation Leadership | Mentoring Achievements • Championed the introduction of Kanban and WIP limits which enhanced value-based decision-making process and aligned business goals with development to achieve 26% reduced time to market. • Coached 18 teams to achieve 55% lean methods adoption and better collaboration and efficient workflow. Improved team productivity by implementing Agile methodologies. • Led end-to-end delivery of digital transformation initiatives valued at £2M-£10M, achieving an average 18–35% reduction in time-to-market through agile and lean delivery practices. • Successfully delivered complex, multi-vendor digital programmes (cloud, mobile, CRM data) with 96% on-time milestone completion, improving cross-functional alignment and stakeholder satisfaction. • Implemented Agile/Hybrid delivery frameworks (Scrum, Kanban, SAFe®, Prince2 Agile) that improved team throughput by 25% and reduced delivery risk across 4-8 teams. • Drove customer experience improvements through UX optimisation, A/B testing, and data-driven decision making, resulting in 12–20% uplift in digital engagement. • Managed budgets of £1M+, forecasts, governance, RAID logs and vendor contracts, reducing operational costs by 10-15% with improved financial transparency. • Applied lean principles to reduce waste in processes and assisted Product Owners in backlog creation and Prioritisation, ensuring strategic alignment.

Software Quality Assurance, System Integration and End-to-end Testing for NICHE collaboration project across East-midlands region: Leicestershire, Lincolnshire, Northamptonshire, Nottinghamshire & Derbyshire Police Forces.

Quality Assurance and Proactive Intelligence development using sensitive sources.

E-Commerce and Backend CRM

Billing systems audit, Dispute resolution and CRM

Marketing, Sales, Business development and Project management.