Suzann W.

• International and domestic travel coordination, accommodations, and heavy calendar scheduling support to the Vice President, Chief of Staff and Managing Director of Government Relations. • Effectively anticipates and proactively plans for Executive level needs to execute appropriate strategies to arrive at solutions that avoid redundancy in directive(s) • Coordinates all expense and reimbursement report submissions via Concur • Manual tracking and entry via Excel of Senior Advisor reimbursements and receipts • Ability to pivot in a fast-paced, ever-changing environment • Provides coverage for administrative team as needed, to a wide variety of Executive level staff

• Partners with the Director of Talent Acquisition (DoTA) to remain abreast of evolving staffing needs and process progress • Minimizing DoTA exposure to sourcing, maximizing available time for DoTA to focus on Director level tasks • Recruitment and collaboration with hiring managers to target essential professional experience needed for relevant roles • Posting of open positions and sourcing from various employment seeker websites such as: LinkedIn, Paycom, ZipRecruiter, MD Non-profit, MACS and Indeed • Liaising with Temporary Staffing Agencies to ascertain mid-level management position candidates • Direct communication with candidates to confirm needed details for scheduling in a timely manner • Performs candidate interviews in the absence of assigned staff • Performs reference checks for new hires • Contributing to the decrease of “time to hire,” from 1st contact to hire • Maintenance of Smartsheets for tracking of hiring workflow, candidates in process as well as open position status • Contribute to active conversations for general improvement of the Talent Acquisition Team processes • Provides feedback on new hire process from sourcing to orientation.

• Served as the contingency workforce liaison providing coverage staff for short-term and long-term employee absences • Led consultant searches working collaboratively with staffing agencies as a vendor liaison and in-house HR intermediary • Coordinated the internal floater pool scheduling for continuity of PTO coverage • Orchestrated interview coordination and scheduling • Composed Statements of Work for internally referred consultants • Onboarding of consultants including hardware setup, software access process initiation and data entry • Offboarding of consultants including equipment return initiation • Created process overview for consultant onboarding and FAQs Manager overview for consultant search processes

• Served as support/scheduling liaison between Executive level staff and internal/external sources, directly providing scheduling/calendar maintenance and travel support for the President - CEO and COO • Travel coordination • Anticipated Executive level support needs and plans appropriate strategies to arrive at solutions that avoid redundancy in directive(s) • Provided support to Board of Trustees in travel coordination, accommodations, and scheduling. • Vendor liaison for special projects and events • Executed employee life cycle procedures and implementation including but not limited to position posting, resume review, consultation, interviewing, benefits, and handling of documents of sensitive nature • Data entry and candidate interview process tracking • Coordinated mandatory trainings to enhance work environment and safety protocols. • Implemented staff morale events as well as coordination of employee gifts • Demonstrated ability to undertake multiple tasks, prioritize projects for efficient completion despite the task difficulty • Exceled in customer/client service and communication skills, demonstrating a high level of expertise and competency in all tasks

Support of Executive level staff. HR onboarding, interviewing, resume review, employee morale event planning and gifts. Timesheet approval and evaluation coordination. review, consultation, interviewing, benefits, and handling of documents of sensitive nature • Coordinated mandatory trainings to enhance work environment and safety protocols. • Implemented staff morale events as well as coordination of employee gifts • Demonstrated ability to undertake multiple tasks, prioritize projects for efficient completion despite the task difficulty • Exceled in customer/client service and communication skills, demonstrating a high level of expertise and competency in all tasks • Data entry and candidate interview process tracking

• Welcomes visitors and directs them to appropriate staff in a timely manner • Answering, screening, and forwarding of incoming phone calls while providing basic information as necessary • Maintains safe and clean reception area by following protocol and procedures as directed • Receives, disseminates, and distributes incoming mail and packages to proper staff • Monitors premises to ensure safety and security

● Performed administrative and clerical duties including answering and transferring of phone calls to appropriate staff; meeting coordination, travel preparations; data entry, database management; and preparation of outgoing correspondences ● Oversaw operations and maintenance of office machinery such as: photocopiers, scanners, facsimile machines, voicemail systems and personal computers ● Executed facilities management including facility renovations ● Orchestrated office supply procurement and vendor communications ● Confirmed invoicing and service-related documentation for payments ● Settled bi-weekly payroll as assigned ● Performed duties as Interim Human Resources Coordinator including but not limited to: benefits coordination; handled documents of a sensitive and personal nature; placement of employment opportunities advertisements; applicant screening; scheduled skills testing and interviews; composition of all hiring paperwork; employee onboarding and conducted new employee orientations