Suzan Hanna

•Serve as the functional owner of utilized HRIS OHS module (PeopleSoft), using technical expertise in guiding staff, trouble shooting, creating queries, testing modules, documenting results, and providing feedback when system upgrades or new functionalities are introduced, as well as writing Functioanl Specifications, and updating procedure manuals. •Collaborate with Sick Kids HRIS Team and utilize the capabilities of the HRIS system to support the portfolio’s strategic objectives and projects. •Identify system deficiencies and propose solutions to address them. •Conduct advanced data analysis to meet custom requests from clients across the organization. •Provide a resource to the HR portfolio on data design, generation, and analysis for decision support, HR metrics, performance indicators, global indicators, scorecard report, and process improvements for the Executive and identified stakeholders. •Design and generate benchmarking and customized reports as required, identifying and incorporating external benchmarks where applicable. •Develop solutions for more accurate data collection in an effort to increase reporting capabilities. •Utilize data analysis skills to interpret data and synthesize key messages for visual presentation in a meaningful format. •Complete external HR surveys for agencies including OHA and MOHLTC •Serve as department's Financial Analyst, providing status reports on budget to Directors & VP. •Assist department cost center managers and manage financial reports, analyzing, interpreting, evaluating, and identifying discrepancies, preparing budget analysis, variance reports, and forecasts. •Manage the Central Return to Work Fund, transferring and rectifying funds to appropriate accounts for employee’s home departments across the Hospital •Research, analyze, and make recommendations on prioritized/time sensitive portfolio projects using internal HR data and external environmental scans and trends (business intelligence)

Provided day-to-day financial, statistical, and operational support, to departmental managers, to ensure efficient and effective operation. Maintained departmental systems for financial variance reporting, billing, and quality data Performed detailed work on special projects e.g. implementation of Information systems, revenue projections, pricing and cost models, and business outreach. Prepared monthly financial variance analyses Prepared performance indicators, and quality reports Administered and performed related accounting of the various departmental discretionary, research, and education funds. Gathered, analyzed, and assisted in presenting management information on department activities. Communicated issues as they arise, and proposed solutions. Used the Hospital’s HR Reporting System, to extract and generate FTE analysis for management to keep track of staffing levels, and to utilize data in staffing and budget planning purposes.

Coordinated Board meetings, Steering Committees, User Advisory Groups, Core Team meetings, vendor demonstrations, with relevant tasks such as preparing handouts, providing logistical support and booking audio visual equipment, preparing agendas, taking minutes and preparing briefings. As a member of the Hospital for Sick Children’s Y2K Project Team, I have worked with the Organization’s Business Continuity and Contingency Planning Command Center in collecting global information and conducting research and contacts with international organizations. Managed all the arrangements for staff accommodation during the Y2K critical period (600 staff members) with all involved reservations, payment arrangements, contract negotiation/signing, etc. The Y2K Project in the Hospital for Sick Children has been a very successful one. Prepared presentations, progress reports and correspondences, screened, and routed incoming Y2K correspondence and took follow-up action.

Handled management/accounting tasks related to three of the Major Corporate Accounts, ensuring sustainability of stock and meeting clients needs. Handled contacts with Bridgestone plants overseas to ensure flow of products in a timely manner, and prepared daily and monthly sales report and stock analysis.

In Charge of the administration of project activities in the three project sites. Handled finances, petty cash, invoices and office expenditures. Supervised the project Clerical and Technical Team. Prepared project submittals, and progress reports and coordinated contacts between the Project Clients, Government Authorities and the USAID. Participated in the preparation, and final compilation of Training Manuals and Community Education Programs. Performed interpretation services for all seminars, meetings and conferences, and performed technical translation for all training manuals, correspondences, and project submissions. Supported the Training Manager in the preparation, and delivery of Community Education Programs.