susy alvarado

susy alvarado

patient account representative

About

Dedicated Supervisor/Customer Service Representative motivated to maintain customer satisfaction and contribute to company success. Proven ability to establish rapport with supervisor skills. Reliable and driven with strong time assistant management and prioritization abilities.

Country

united states

City

elizabeth

Industry

airlines/aviation

Skill

airports, customer service, airlines, training, team leadership, teamwork, flights

Experience

trinitas regional medical center

patient account representative

trinitas regional medical center

2016-4 - Present · 10 yrs 6 mos
macy's

administrative support team

macy's

2014-9 - 2015-3 · 7 mos
united airlines

assistant manager

united airlines

2006-1 - 2014-7 · 8 yrs 7 mos

Shift supervisor managing over 50 employees with responsibility to customer have complete compliance and satisfactory. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions and complete safety training and certifications. Stand, sit, or walk for an extended period of time. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations, standards, identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings.

ata airlines

lead customer service representative

ata airlines

2001-1 - 2005-10 · 4 yrs 10 mos

* Supervise over 20 employees with overall operation with ticketing, gate service, baggage, and operation service in receiving the plane. * Ensure customers are satisfy with our customer service in a efficient manner and resolving any issues and support all employees with busy time. * Maintain positive working relationships with other and listening to their concerns and working together as a team. * Able to move, lift, carry heavy baggage over 50 pounds.

flying food group

office administrator

flying food group

2015-4 - 2015-11 · 8 mos

Administration employee payroll, scheduling, training, incident report, vacation & personal and Also administrate Starbuck food order account inputting on a daily basis data base program.

touchstone crystal by swarovski

independent consultant

touchstone crystal by swarovski

2015-3 - 2018-2 · 3 yrs

independent sale consultant selling to out interval customer the beautiful jewelry.

unique ground transportion service

customer service agent and supervisor

unique ground transportion service

1989-1 - 2000-9 · 11 yrs 9 mos

* Supervise over 30 employees with overall operation with customer service and ensure they follow all uniform, safety, and dignity and respect polities. * Assisting arriving passengers with airport ground transportation service to their destination. * Ensure customers are satisfy with service in a timely manner and answering all of the concerns. * Assisting management with scheduling, training, coaching employees and transporting all the airport locations.

Education

barringer high school

barringer high school

1981-1 - 1984-1 · 3 yrs 1 mo
essex county college

essex county college

business administration

1984-1 - 1986-1 · 2 yrs 1 mo

susy alvarado's Contact Information

Email

******@***.com

Phone

(**) *** ****

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