Sushant Rewale

• Lead the Privilege Access Management (PAM), ensuring secure and compliant access control including installation, configuration, and maintenance. • Managed user access controls, authentication mechanisms, and role-based permissions. • Collaborate with IT and security teams to resolve issues and safeguard privileged accounts and sensitive data. • Conduct regular audits and reviews of privileged access to ensure compliance with regulatory requirements. • Deliver training programs for end-users on privileged access management best practices. • Performing risk assessments, vulnerability assessments on cloud environments, identifying and addressing critical vulnerabilities. • Monitor and respond to security alerts. • Diagnose and resolve server-related issues, minimizing downtime and disruptions. • Monitor logs, analyse performance, and promptly troubleshoot issues to maintain a stable infrastructure, ensuring high availability and optimal performance. • Troubleshooting Failover Events, performing Cluster Health Checks • Participated in server migration and patching activities. • Seclore File Encryption and Rights. • Create knowledge base articles to facilitate the resolution of common issues.

• Troubleshoot daily issues, ensuring timely resolution in accordance with SLAs. • Provided support for ARCOS PAM solution to domestic and international clients, managing, tracking, and monitoring privileged identities in various sectors. • Implemented and upgraded PIM/PAM solution across enterprise cloud environments, ensuring end-to-end solution delivery and application support. • Conducted PAM user management, service management, log management, and 2FA configuration. • Supported database administration tasks, including configuration management, backups/recoveries, performance optimization, and space management. • Ensured the health of applications and servers at both application and server levels. • Provided 24x7 support for critical projects, ensuring maximum uptime. • Conducted DR drills, version upgrades, and migrations to enhance system resilience. • Verified documents post-implementation phase, assisting customers in the transition to live support.