sushant kadam

This was out of the blue kind of Job for me, because it demanded the duties which I've never performed earlier. As an Administration Executive, my duty was to provide administration support to the Company, by maintaining Vendor management, general administration, etc. Training coordination included Booking banquets, hotels (across India) for training purpose at the best possible rates, informing the participants of the date & venue of the Training Programme, Ensuring smooth flow of the Training event at the Venue. Also, I had to book Travel Tickets for the staff as & when required, making itinerary for the travel. Maintaining Invoices from the Vendors, following up with the Accounts Team for clearing the bills. Apart from these, performing all ad hoc activities, depending upon the situation.

As a Front office Assistant, my Key Duty was Customer Satisfaction, through the Admission Process of the Hospital, which included, Meeting & Greeting the patient (both- Indian & Foreigners) & relatives on arrival, explaining them the Admission Process with the best suitable tariff plan for them, filing up Admission form with accurate information, completing the admission procedure. Once the patient is admitted, taking utmost care of the Patients & Relatives Query at any hour. Handling all sort of queries of the patients & relatives till the discharge of the patient.

I started working with AHIRC as a Telephone Operator. Within 6 months, I was promoted as a Front office Executive, working at the OPD Reception, Meeting & Greeting the Patients, Scheduling the Appointments with the Doctors, Generating Invoices for the Patients, Ensuring smooth flow of patients at the OPD Counter. Thereafter, I was again promoted as the Cardiac Secretary, wherein my KRA was to provide Secretarial Support to the Cardiologist doctors on a daily basis by Maintaining their daily Calendar, Scheduling their Appointments, Managing the Time between Operation Theater & OPD, making travel arrangements as & when required.

Again, an extremely different Company with a similar yet different Job Description- I started working with the L&S Risk Management Pvt. Ltd as an Executive Assistant to the Director. My Key Result Area is Daily Calendar Management of the Director, Corresponding on behalf of the Director, providing Executive Assistance on daily basis by drafting E-mails to various Clients, keeping a track on daily activities of Ships via E-mails, telephones, Updating the Director with various Reports of the Ships, Maintaining Vendor management, Infrastructure Management. Making Hotel & Travel bookings as & when required. Lastly, Learning on a daily basis from the Director, the nitty gritty of the Vessels, Cargo & Reports.