susan swift

licensed realtor

About

I'm a successful professional with extensive experience in coordinating detailed operations. My strengths include scheduling, planning, logistics, leadership, HR and communications. Professional and approachable, everyone knows me as the one with high energy and positivity. I'm passionate about analyzing the big picture and love to create innovative strategies that result in win-win solutions. I'm a self-starter who works well independently or as part of a team. I excel at compliance oversight and establishing procedures that result in increased productivity and morale. I’m proficient in multiple computer software programs and am top of my game in fast paced environments.

Country

united states

City

clovis

Industry

real estate

Skill

operations management, organizational leadership, strategic planning, liaison, corporate communications, logistics, employee learning and development, team leadership, thrive in deadline driven environments, collective bargaining, organizational development, standards compliance, data analysis, public speaking, organization skills, budgeting, invoicing, microsoft excel, outlook express, microsoft word, contract negotiation, hr policies, customer service, management, training, team building, microsoft office, aviation, leadership, process improvement, human resources, negotiation, commercial aviation

Experience

senior crew planner

allegiant

2000-1 - 2013-1 · 13 yrs 1 mo

* Responsible for Crew Planning operations throughout company growth of 700%. * Developed long range staffing projections and hiring strategies through research and analysis of planned growth, training availability, schedule deadlines and human resource workload. * Designed monthly reports which illuminated future deficiencies. These consistently led to 90% error prevention, huge cost savings, increased efficiency and improved employee productivity. * Continually met strict contractual deadlines under constant direction changes and fluctuating staffing numbers. * Developed and implemented the department’s technology system, departmental procedures and tracking systems. * Primary point of contact between management and collective bargaining representatives with regards to ensuring scheduling compliance. Cultivated an environment of cooperation which enhanced employee satisfaction. * Worked in partnership with other departments leading to vast improvements in operational efficiency, cost savings and performance.

manager of various in flight operations and contract administrator

westair/united express airlines

1986-1 - 1998-1 · 12 yrs 1 mo

licensed realtor

london properties

2016-10 - Present · 10 yrs

office manager

craig swift industries

2013-7 - 2016-9 · 3 yrs 3 mos

* Managed front and back office operations; responsible for invoicing, budgeting and customer service. * Developed and implemented departmental procedures and tracking systems. * Learned new healthcare rules and regulations; met with representatives to choose appropriate plans. * Identified regulatory reporting requirements and established procedures to achieve compliance goals. * Managed service schedule and equipment purchases. * Maintained meticulous tax records and P&L information needed for yearly tax requirements. * Managed account payables and account receivables.