susan saleh

ssl certificate corporate sales| expert it security advisor | team motivator | strategic account manager

About

Presidents Club Tops Sales Representative of Entrust Datacard 2016. Result driven Strategic Account Manager with over 15 years experience in excellent customer service. Key focus of understanding customer situations, responding to customer needs promptly, and addressing their needs in a timely fashion to gain customers trust and build a great long lasting relationship. As a trusted adviser at Entrust my focus is to keep customers up to date on key trends in online security including SSL Certificate baseline requirements and compliance.

Country

canada

City

ottawa

Industry

information technology and services

Skill

enterprise software, sales operations, selling, social media, management, solution selling, cloud computing, security, account management, saas, salesforce.com, new business development, sales, lead generation, channel, sales process, direct sales, sales management, b2b, channel partners, managed services, crm, business development, team leadership, software industry, key account management, cold calling, marketing management, go to market strategy, product marketing, strategic partnerships, sales presentations, partner management, product management, sales enablement, pre sales, demand generation, channel sales, business alliances, forecasting, start ups, marketing strategy, data center, international sales, multi channel marketing, unified communications, strategy, storage, competitive analysis

Experience

inside sales team lead

n-able technologies

2006-4 - 2009-11 · 3 yrs 8 mos

* Interviewing and hiring of Inside Sales Representatives * Recruited, developed and motivated 15 Inside Sales Representatives * Prepared monthly sales measurements and reports * Supervise and evaluate performances

senior account manager

entrust datacard

2009-11 - Present · 16 yrs 11 mos

sales development manager

entrust datacard

2009-11 - 2010-10 · 1 yr

* Evaluated client product and support needs, render information about products and services via telephone, social media, click2chat and e-mail correspondence for secure certificate license products, and most support services (global clients) * Sales prospecting, qualifying/lead generation * Work in tandem with account managers to support account base growth * Analyze and report on customer data (qualitative and quantitative) * Train new and existing staff on proven selling techniques