Susanne Shamir

Administrating. Communicating. Organising. Planning. Calculating. Singing&Smiling.

Real Estate and Relocation Services for Expatriates, including but not limited to: Apartments, Villas, Office Space and Commercial Areas for lease and sale; additional services include orientation tour around the area, visit international schools and medical institutions; dedicated account manager during the whole time period of the rental contract;

Optimization in cost efficiency, time expenditure, work efforts in regards to corporate/business travel, training of travel coordinators, solutions and assisstance in specific travel cases;

Acquisition of new customers, corporate conctract negotians, increasing corporate revenue.

Optimization of the global sales steering quality and effectiveness as well as maintaining internal databases and information distribution systems;

Optimization of booking realization rate and quality handling procedures for one of the top customers in Asia-Pacific; Design and production of advertising materials (flyers, presentation); Preparation and presentation of an alliance concept to one of the top customers worldwide; Creation and establishment of a new working position in South China;

Internship in the customer relations department; organisation of the booth for the worldwide biggest alliance at Malaysias biggest travel fair; handling of customer enquiries regarding reservation and ticketing as well as the bonus programm; passenger handling at Singapore Changi International airport;

Traineeship in following areas: advertising / immovals department, administration, terminal management, cargo operations, complaint management, apron control centre, personal disponent handling staff

Courses, exams and diploma thesis in English only, 2 years of voluntary Mandarin Chinese class;