Susanne Lutz

- Lead Internal Communication and Engagement, aligned with the business strategy. - Consult, advise and support Senior Leaders in all matters regarding internal communications and employee engagement. - Develop internal communication & engagement strategies for the global Oncology hub and execute them - Lead cross-functional communication projects - Create and execute leadership communication plans, including creation of content - Ensure all relevant internal information and external news are communicated to employees through multiple channels - Align global internal communication activities with the site strategy - Collaborate with the global communication team and with communication leads in the countries - Manage site activities aligned to global engagement campaigns and initiative, including onboarding and management of external partners and agencies

In alignment with the global strategy - Develop and execute change management and communications activities - Develop the change and communications and stakeholder plan with a focus on transition - Develop, shape, and execute an employee engagement plan around milestones and key initiatives - Drive company culture in partnership with the internal Change Champions network - Be connected with the Diversity & Inclusion PBRG network as part of resources and partners to drive the company culture and the transition - Work closely with the General Manager and his LT, HR Senior Director and Functional Leads - Ensure consistency of messaging and content across the organizational entities in Switzerland - Work closely with Technology and Process Project Leads to understand communication and change management needs - Ensure relevant content, priorities and important topics are communicated internally via the right channel (town halls, mail, newsletter, social media)

- Overseeing the day-to-day operations of all B-NOW (BMS Network Of Women) chapters - Establishing the operational strategy and resulting processes of the global strategy in the regional chapters - Guiding regional project manager to support and contribute to the pillars - Ensure work-stream objectives and deliverables for the Global LT are executed

Responsible for internal communications & employee engagement in Switzerland and Austria; post-acquisition, when two companies become one: - Develop and implement internal communications plan and activities for Switzerland and Austria - Define & develop key communications programs to employees and lead select programs - Setup & manage work streams for internal communication (Newsletter, SharePoint, Yammer) - Responsible for internal Town Halls (on-site, virtual & hybrid), work closely with the General Manager - Active support of the GM with internal communication - Lead internal communication for integration projects (Harmonization) & Change Management - CSR: Market research and development of local CSR program, based on the global CSR strategy - D&I Initiatives: lead alignment of PBRGs/People Business Ressource Groups like B-NOW (Women's network), PRIDE Alliance (LGBTQ Community), etc. - Consult internal teams for coordination of internal communication, f.e. HR topics, launches, etc. - Support with development of key communications materials for external stakeholders - Responsible for Corporate Websites CH & AT (Content & tech updates), including approval process and management of external agencies

- Project management and execution of multi-channel tactics: brand websites, mobile, email. - Lead and coordination of all activities with internal and external partners for successful go-live of digital communication projects (IT, developers, creative agencies, translation agencies) - Consultant for internal stakeholders (Product Manager, Brand Teams, LT), to provide technical expertise, knowledge and experience to plan and initiate new projects - Countries & Teams supported: BeNeLux, Germany, Austria, Switzerland Active collaboration in cross-functional initiatives and projects: - Lead Global Capabiliy Hub (GCH) Communication team - Co-Lead of cross-functional project 'GCH Map' (interactive PDF, Website) - Co-Lead for 'One Company' - Employee Engagement activities during acquisition launch (Jan 2019)

Lecturer at the GET Marketing and Management School (www.get.ch) in Zug/Switzerland. Course 'Leadership', subject ‘Presentations & Communication in business’, with a focus on How to: ...prepare, execute and lead meetings/interviews/appraisals ...manage internal communication (active listening, meta-communication) ...present successfully (coaching soft skills) Course 'Marketing Specialist‘ (federal certificate), subject 'Integrated Communications’: How to combine and coordinate all communication tools (advertising, event, sponsoring, PR, Direct Marketing,...). Communications strategy, analysis, define objectives, determine and implement measures, define budgets, control target achievement.

Member of the Implementation team EMEA region: data analysis in the range of due diligence processes for global key clients (health & pharma industry), implementation of operational processes including definition of the process, definition and implementation of the reporting processes, setup and realization/lead of training sessions/webinars, recruitment and training of team members, communication of the process to all stakeholders, transition to the operational teams, past-implementation audit.

Responsible and lead for all client projects in Switzerland: planning, sourcing and realization within the project budget. Responsible for the development and realization of all sales- and marketing-materials for INWK Switzerland. Marketing- and sales support of the President EMEA/APAC for the EMEA region. Responsible for the coordination and realization of Marketing- and Communication projects like eNewsletter within the EMEA/APAC region, in cooperation with the US Marketing team.

Leading Business Development: Market analysis and observation, development of new product and service ideas (including synergies with large publishers and online media), training of the sales teams, responsible for the preparation and execution of customer workshops.