Susan Lee Hernandez

Operated professional DSLR cameras, exposure meters, and studio/off-camera lighting equipment as well as Canfield VECTRA XT 3D and Canfield Mirror medical imaging software. Provided excellent and empathetic customer service to patients. Photographed and documented confidential medical, surgical, and research subjects according to specific medical photography standards. Maintained and organized catalogs of digital photographs and assets as well as assigning metadata/keywords via Adobe Bridge. Performed responsible photo editing and corrections for consistent image comparisons via Adobe Photoshop. Photographed staff events as well as professional portraits of staff and resident/fellow doctors for internal directories. Established, updated, and streamlined current workflows, tutorials, and reference guides for the medical photography team. Complied with the medical institution's ethical and legal protocols, protecting patient privacy and medical information. Resolved minor IT troubleshooting issues on work computers, printers, VECTRA imaging device, and Adobe software.

Doing business as Lilee Digital Media on a part-time basis. Partnering with clients in delivering quality digital visual media. Photographed professional portraits according to clients' needs. Planned shooting locations, poses, and prep work. Performed and maintained administrative tasks, bookkeeping, estimates, invoices, taxes, and other business operations.

Recorded, edited, and produced videos including corporate, HR, and IT training videos as well as investor relations conference meetings. Single-handedly performed setups and teardowns of camera, lighting, and audio equipment. Assisted senior digital media associate in camera, lighting, audio setups and teardowns for team-oriented projects. Captured and edited photos for marketing deliverables including professional portraits, corporate videos, overview decks, and website portfolio that includes retail, office, hospitality, and multifamily properties. Certified Part 107 commercial drone pilot from 2018-2020. Edited and facilitated the printing of marketing materials including overview decks, brochures, and business cards. Drafted and edited marketing emails for employees and investor relations. Edited and published website content including drafting and proofreading text copies, search engine optimization (SEO), and media library files management.

Provided excellent customer service by engaging with customers while performing monetary transactions and assisting to their needs.