Susan Yi

• Create launch rollout initiatives and implement quarterly brand marketing strategies for BIPOC-owned brands to drive sales and brand awareness • Build out marketing overview plans and recap decks to ensure all brand partners execute on deliverables and measure the effectiveness of brand marketing initiatives • Oversee all third-party brand partnerships content published on social media channels accumulating more than 1.7M views from Aug to Dec 2020 • Collaborate closely with cross-functional teams to execute compelling content campaigns that drive brand awareness for brand partnership launches • Support on large scale new brands, exclusive collections, and influencer collaboration launches across REVOLVE, REVOLVE Beauty and FWRD • Coordinate needs and assets across multiple departments including editorial, merchandising/buying, social/content, influencer relations, and graphic design

• Scheduled out content on a weekly basis to align with the marketing calendar, business goals, and objectives by managing multiple brand accounts and brand voices • Spearheaded the social strategy and execution of Camila Coelho Collection and Superdown Instagram accounts and grew 335K followers from March to Dec 2019 • Managed all content strategy, creative development, and community management • Optimized social strategy for in-house brands and special product launches to increase engagement • Assisted in creative process and project management of creative asset requests across departments including brand partnerships, graphic design, influencer relations, paid marketing, and editorial • Supported in social media strategy and content direction for strategic initiatives including REVOLVE Awards, REVOLVE Festival, and REVOLVE around the World • Supervised all paid third-party partnerships content creation and execution across social media channels

• Created UTM link creation and reporting for REVOLVE’s influencer network • Modified data reporting and analytics for all social performance and efforts by consolidating social processes • Managed and maintained Brand Director’s calendar • Assisted with content curation and publishing on Instagram, Youtube, Pinterest, and Twitter

-Engage in interaction with 50+ customers per week and perform time-sensitive internal account management -Perform daily account receivable functions with averaging balance of $500,000 weekly -Conduct account analysis and research to determine payment amounts and delinquent accounts -Process all monies and perform day-end reconciliations of 50+ transactions to and from students’ accounts -Act as the liaison between students, parents, faculty, and staff, and the Student Financial Services Department -Resolve customer disputes regarding charges and payments