Susan S.
Demand Planner @ Pet Circle
About
I’m a retail planning and supply chain professional with experience supporting major Australian retailers through data-driven forecasting, inventory planning, and cross-functional collaboration. My background spans demand planning, replenishment strategy, and promotional analysis, with a focus on translating data into clear actions that improve availability, optimise inventory, and support commercial growth. I enjoy roles that sit at the intersection of analytics and strategy, working closely with stakeholders to drive practical, commercially focused outcomes.
Australia
Sydney
Retail
NetSuite, Looker (Software), Inventory Planning, Anaplan, Demand Planning, Microsoft Power BI, SAP, Tableau, Vendor Management, SQL, Supervisory Skills, Team Building, Training, Data Cubes, IBM Planning Analytics by TM1, Google Sheets, Purchase Management, Customer Experience, Office Administration, Business Process Improvement
Experience

Vendor Replenishment Planner - Woolworths & Big W
Sydney, NSW
- Drive sales forecasting and SKU-level inventory strategies to ensure optimal stock availability. - Manage inventory levels for new product launches and discontinued items to support seamless transitions. - Partner with Woolworths and Big W, to optimise ordering processes and track inventory levels. - Analyse sales data and generate daily and weekly reports, to identify threats, trends and opportunities - Provide data-driven insights to Sales, Marketing, and Category teams to support decision-making on forecasts, budgets, and new product launches. - Review and raise purchase orders through SAP.
Assistant Planner - Beauty & Home
Sydney, New South Wales, Australia
- Run weekly and daily trade performance reports, and present results back to the wider team. - Monthly reforecasting of brand WSSIs. - Setup new reports and streamlined existing reports, to review brand performance, SKU performance, and promotional activity. - Forecast replenishment orders to meet cover targets and maintain high core availability. - Weekly review of forward promotional plans. - Setup vendor promotions on in-house marketplace platform.

Assistant Merchandise Planner
Sydney, New South Wales, Australia
- Analyse and present department performance in trade meetings and SWOT meetings. - Manage department WSSI through regular reviews full price and markdown forecasts, and through OTB management. - Coordinate promotional activities with marketing and e-commerce teams, to ensure the right mix of product is included. - Weekly markdown review across all departments. - Built automated reports to analyse past performance and provide recommendations for new product development. Utilising historical data and Google Big Query. - Size curve analysis on new product launches and core replenishment.

Merchandise Assistant
Sydney, New South Wales, Australia
- Raised purchase orders and modified existing orders when necessary - Liased with logistics to keep track of deliveries and vendor compliance for UK, Canada, USA, Europe and Australian markets - Quarterly product and vendor performance reporting - Ran performance reports as needed - Organised and maintained merchandise samples and sample space

Buying Assistant
- Drove incremental revenue through curated product listings - Managed business plans for 8 brands, leading to double digit growth - Awarded "Coolest under Pressure" in 2021, for remaining focused and calm during peak periods - Assisted buyers in the management of over 250+ brands - Oversaw lead times for new product launches and brands

Buyers Admin Assistant
Sydney, New South Wales, Australia
- Managed SKU listings to maintain accuracy of product imagery, content and pricing - Assisted in managing over 200+ brands, across 4 sites - Presented competitor reports to ensure pricing and assortment is best in market - Daily site checks

Customer Service Assistant
Sydney, New South Wales, Australia
Delivered Santa photos in David Jones' flagship Sydney store. Utilised my prior experience, to assist in training the 28-person team. Responsibilities included queue management, client photography, photo editing using in-house software, and working the cash register. Also, worked at the QVB set during busier periods.

Picture Desk Assistant
Australscope
St Leonards, New South Wales, Australia
Utilised keyword optimisation to organise photo database; working through over 5000 images per week. Focusing on celebrities, public figures and pop culture.

Set Supervisor
Sydney, Australia
Delivered Santa photos in a bustling Inner West shopping centre. Managed and trained a team of 5. Team training included up-selling techniques, equipment handling, photo editing through in-house software, and customer service expectations. Other responsibilities included equipment setup and closing, daily cash reconcilitation, weekly stocktakes and monitoring performance (in terms of revenue and employee performance).
Susan S.'s Contact Information
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