Susan S. Pitts

Office Strategy Leader @ Synovus

Country

United States

City

Columbus

Industry

Financial Services

Skill

Change Management, Customer Service, Banking, Leadership, Financial Analysis, Risk Management, Finance, Business Analysis, Portfolio Management, Credit, Process Improvement

Experience

Office Strategy Leader

Synovus

2026-1 - Present · 9 mos

Executive Director, Consumer Bank

Synovus

2024-12 - Present · 1 yr 10 mos

United States

Chief Operating Officer, Consumer Bank

Synovus

2021-12 - 2025-1 · 3 yrs 2 mos

Columbus, Georgia, United States

Retail Banking Executive

Synovus

2016-4 - 2021-12 · 5 yrs 9 mos

Since 2016, Susan has served as the Retail Banking Executive where she oversees the creation and execution of the retail strategy for Synovus Bank. She feels blessed to partner with some 1,800 dedicated and talented retail team members who are committed to delivering an exceptional Synovus customer experience.

Sr Director, Retail Lending Center

Synovus

2011-6 - 2016-4 · 4 yrs 11 mos

In 2011, Susan lead the centralization of all consumer lending for the company as the Sr. Director of the Retail Lending Center. In this role, she oversaw the fulfillment of consumer loans and credit cards for all banks in five-state footprint with a focused-customer centric delivery.

Regional Retail Sales Manager

Synovus

1985-3 - 2011-6 · 26 yrs 4 mos

Columbus, GA

Susan began her career with Synovus Bank while in college in 1985. After graduation, she pursued opportunities as a Management Associate. She has spent most of her career working in or supporting the Retail line of business, overseeing branches or groups of branches.