susan robertson

* 2 month Temporary Contract * Front desk activities, including receiving clients, deliveries, distribution of mail/faxes and managing the telephone system for Links, clients and virtual offices. * Manage meeting room bookings and ensuring the areas are well presented at all times and refreshments are made for clients/meeting attendees as required. * Manage the bookings for the driver and be aware of their whereabouts. * Manage the car parking allocation and door passes. * Took on the role of Fire Warden and be aware of the emergency exit procedures. * Manage all enquiries related to Business Centre, keeping a log of new enquiries. * Ordering stationary and office supplies. * Make all courier bookings for clients and Links staff. * Liaise with other staff members effectively, in order to complete the assigned tasks. * Complete all general administration in a timely manner. * Communicate effectively with superiors, subordinates and other departments as required.

* Prepare accurate, client specific formatted and timely financial investment reports for allocated funds on a daily through to yearly basis in accordance with pre-determined deadlines. * Gather relevant information, investigate any anomalies and review outstanding cash breaks prior to completing financial reports. * Investigate any quires raised by internal and external customer and respond in a timely manor. * Carry out team Ad Hoc tasks including quarterly Risk and Control Self-Assessment (RCSA). * Took ownership for timely and accurate client deliverables by co-ordinating across departments ensuring internal deliveries were made for final client deliverable. * Manage own time and workload accordingly to the various deadlines, Ad Hoc task and client queries. * Enhance, updated and maintain team procedures while assisting in training other team members and new starts. * Plan and maintain own training and development progression.

* Assisting the team with timely and accurate delivery of validated price, exchange rate and Market data for all internal valuation points. * Set-up new securities requested by fund managers. * Answer price and security queries in a timely manner. * Assisting in training of others. * Developing and enhancing the services provided and procedures followed by the team.

* Responsible for banking duties * Management of shift staff when on duty * Generation and distribution of branch reports * Carry out stock checks and place any necessary orders with suppliers * Responsible for security of premises incorporating opening up and closing duties * Dealing with customer complaints or any general enquiries

* Responsible for training new staff (both in restaurant and kitchen area) as part of their induction process * Take on team leader role, mentoring and supervising new staff * Carrying out normal waitress duties