Susan Hill

Human Resources Manager @ Thermo Fisher Scientific

About

I am an accomplished HR professional with demonstrated success in the pharmaceutical and healthcare sectors. I bring curiosity, data driven insights and creativity to the development of organizational solutions. My approach is pragmatic and agile and I can shift with ease from thinking strategically to executing tactically. As a trusted business partner, I counsel leaders on all aspects of talent management and organizational change. Experienced in HR service delivery, leading a high performing team committed to delivering high quality first line HR support.

Country

Canada

City

Mississauga

Industry

Human Resources

Skill

Conflict Management, Business Acumen, Organizational Development, HR Solutions, Talent Strategy, Relationship Building, Confidentiality, Communication, Stakeholder Management, Workforce Planning, Multi-site, Team Effectiveness, HR Management, Strategic Consulting, Global HR, Performance Reviews, Pharmaceuticals, Performance Improvement, Learning Agility, Bias for Action

Experience

Human Resources Manager

Thermo Fisher Scientific

2024-9 - Present · 2 yrs 1 mo

Manager, HR Operations

Baycrest

2021-11 - 2024-9 · 2 yrs 11 mos

Lead, HR Shared Services Center (HRSC)

GSK

2017-1 - 2021-7 · 4 yrs 7 mos

Mississauga, Ontario, Canada

Leadership of a team of HR shared service professionals focused on executing the successful delivery of HR transactional processes for all Canadian employees (union and non-union) across all business units. Manage process design and standardization, Workday transactions as well as technology solutions supporting employee self-service, live chat and a telephone call center. Define, monitor and ensure the delivery of performance metrics relevant to the service delivery model. Ensure team operates in compliance with government legislation, internal policies and collective agreement. Responsible for HR risk management as it relates to data privacy.

HR Business Partner, Pharmaceuticals

GSK

2014-1 - 2016-12 · 3 yrs

Mississauga, Ontario, Canada

Strategic partner for several commercial leadership teams with accountability for HR consultation in the areas of talent acquisition and management, employee engagement, performance management, leadership and employee development, employee relations, change management and organizational design. Coached senior leaders on annual performance, compensation and benefits cycles in partnership with specialist functions. Business partnered with leadership teams in Marketing, Specialty Sales, Government Affairs, Medical, Clinical, Enterprise Operations & Finance

HR Business Partner, Global Manufacturing & Supply

GSK

2009-10 - 2013-12 · 4 yrs 3 mos

Mississauga, Ontario, Canada

Site HR Lead for GSK's Mississauga pharmaceutical manufacturing facility. Coaching and consultation provided to Site Leadership Team (SLT) on all areas of Human Resources.