susan ludwig

About

Jun 6, 2015 ... Amy Thomas. Realtor at George Realty & Auction. Terry Fanning. Owner at T. Fanning Concrete, Inc. Cathy LaChance. Owner at LaChance Janitorial Specialists...

Country

united states

City

milton

Industry

automotive

Skill

fmea, lean manufacturing, toyota production system, kaizen, apqp, 5s, manufacturing engineering, root cause analysis, spc, manufacturing operations management, supplier quality, process improvement, pfmea

Experience

supervisor, labor rep, iso 9002 compliance manager, quality parts engineer

general motors

1979-4 - 2007-7 · 28 yrs 4 mos

I started out at General Motors as an hourly employee. After a year on the line I took the supervisory course offered at the time thru GM. I spent 19 years in the Paint department supervising before I became part of the core team for the implementation of ISO 9000. After achieving certification I became the ISO Compliance Manager for two years. I had always wanted to work in Labor Relations so after that I went into labor relations for two years. After that I returned to the Quality department as a Process Control Manager in General Assembly. I wore several hats during that time. I also was the Customer Satisfaction Engineer. My duties included reporting JD Power and Warranty information. I worked my remaining years with GM as a Parts Quality Engineer. I retired from GM in 2009.