susan diaz

restaurant manager

About

Restaurant and retail sales management. Audio/sound engineer and musician.

Country

united states

City

new york

Industry

music

Skill

audio engineering, music, live sound, music industry, music production, wireless, sales, telecommunications, management, customer service, mobile devices, direct sales, sales management, team leadership, account management, customer satisfaction, restaurant management

Experience

restaurant manager

corner table restaurants

2018-4 - Present · 8 yrs 6 mos

freelance audio engineer

self-employeed

2007-6 - Present · 19 yrs 4 mos

manager

eataly

2017-8 - 2018-4 · 9 mos

Assist in the daily happenings and functions of restaurant , La Pizza La Pasta. Assist FOH staff in servicing customers in a timely matter. Lead FOH team (servers, runners, bussers) in pre shift about daily happenings, education on meals and beverages and expectations. Run reports and payroll daily for FOH staff. Communicate with cooks and beverage managers of changes made daily. Make weekly schedule for hosts and lead meetings with them to ensure outstanding service of restaurant. Taking customer service seriously and ensuring a great experience for our customers.

audio engineer

8 twenty four productions

2010-5 - 2010-9 · 5 mos

did audio and sound for large venue (SPAC) in upstate NY catering to the national acts that would come in the summer time. Including NYC Ballet and Philidelphia Orchestra

restaurant manager

pj clarke's

assistant retail sales manager

verizon wireless

2011-8 - 2014-8 · 3 yrs 1 mo

server

eataly italia

2016-7 - 2017-8 · 1 yr 2 mos

Server for restaurants within Eataly's Italian market place. Serve customers for dine in experience and offer quality customer service.

sales representative and assistant manager and representative

guitar center

2006-5 - 2016-5 · 10 yrs 1 mo

Guitar Center is the largest musical instrument retailer in the world, operating 250+ retail stores and several divisions including Guitar Center.com, Musicians Friend, Music & Arts Center, and many more.Guitar Center offers Guitars, Basses, Drums, and Keyboards to musicians of all ages and experience levels throughout the United States, as well as professional Recording, DJ, Lighting, and Live Sound equipment for the stage and the studio.