Suresh Ganesan

Reduced monthly TNB electricity bill from RM370, 000 to below RM300, 000, saving approximately RM70, 000 every month. Achieved 30% cost savings on store inventory orders through effective planning and vendor negotiation. Completed all defect repairs and project tasks using the in-house engineering team, eliminating the need for external contractors and lowering costs. Reduced negative Google guest reviews by 45% by enhancing preventive maintenance standards and service response times. Successfully executed a yearly preventive maintenance program covering 400 rooms entirely in-house, ensuring consistent service quality and operational efficiency.

To ensure preventive maintenance schedules, engineering maintenance requests and new work orders are performed and correctly recorded; and to provide a monthly work plan for approval. Coordinates preventive maintenance schedule Coordinates engineering maintenance requests Sets and maintains service standards Motivates, coaches, counsels, disciplines and trains the team Arranges and communicates preventive maintenance works to department concern Assists in carrying out the Energy Conservation Programme Performs regular training on fire & life safety emergency procedures and preventions Plans, organizes, leads and controls Fire & Life Safety Programme and initiatives Ensures all FLS activities are in compliance to Corporate Policy & Manual Establishes Fire Safety Inspection Programme to eliminate, minimize and control potential sources of fire hazards Handles all FLS System inspection and maintenance related tasks.

Planning and coordinating all installations and refurbishments Managing the upkeep of equipment and supplies to meet health and safety standards Inspecting buildings’ structures to determine the need for repairs or renovations

Inspect hotel regularly to ensure it meets safety standards Arrange for routine maintenance in hotel rooms, lobbies and facilities (e.g. kitchens, tennis courts) Organize repair projects in a manner that does not disturb guests Plan and oversee renovations and construction Act fast to resolve emergency issues (e.g. power outages) Find ways to reduce hotel operating costs and conserve energy Supervise team of Maintenance Technicians and Janitors Manage relationships with contractors and service providers Maintain budgets, expenses and activity logs

Look after the maintenance of the hotel building and ensure that it contributes to a better hotel environment Inspect all the emergency tools on a regular basis and ensure they are working fine Train the staff to act in emergency situations as and when they arise Spot the areas of improvement and take measures to improve those areas Plan the renovations in such a way that it does not affect the hotel operations and does not cause any problems to the guests Troubleshoot the issues and act on the complaints on a timely basis Designate task to the other members of the team Ensure all the technicians and janitors are doing their job properly Prepare the necessary reports and ensure that the budget is being followed