Sunil Sinha CSM

• MagnaQuest has “MQSure billing CRM for Pay TV and ISP’s”. It has operation, billing, finance and customer care modules. Here I have accomplished- • Handling customer with objective to their regular operations should run smooth • Planning for new version upgrade • Handling application management service team for to support day to day operation, minor customization, understating fast changing business requirement, delivering CR’s, bug fixes and enabling new features • Handling Fixed price and T&M contracts for CR implementation • Effort estimation, delivery and implementation planning for releases • Performing project closure, acceptance sign-off. • Handling client communication, client escalations • Project dashboard updation and status reporting to customer • Performing Data Porting in existing system / Migration from legacy system to MQS. • Projects Undertaken: Successfully managing MQSure billing CRM for - • CignalTV (Philippines) • GTPL (Gujrat)

Working as Project Manager/SCRUM Master (Consultant) from Nov-2016. Currently. Contributing my expertise to Appalladium in adding new features, Adding new languages in “Dextr Keyboard” to expend its user base. Managing projects for product development. My roles and responsibilities are – • SPRINT Planning • Handling Daily SCRUM • Managing Remote team and Remote translators for different countries • Roadmap planning • Coordinating between technical team and product owner for requirement understanding, requirement clarity and final requirement documentation. • Task break-up and time estimation with help of technical team. • Planning releases and monitoring testing • Monitoring risks and discussing with product manager and team members on impact and mitigation plan • Using JIRA and Confluence for SPRINT Agile project management About Dextr Keyboard: It has unique "ABC Layout" which is easy to learn for first time Keyboard users. I will say Dextr is the faster, simpler, smarter keyboard for touchscreen devices Dextr is the perfect texting tool for the mobile generation who love to chat, post, tweet, tag, comment, message, search, SMS, email and share their thoughts with friends all over the world. Dextr's fingertip-friendly design means you'll be creating more text with fewer taps... and no embarrassing typos.

I have worked with KeyPoint as Full time Sr. Project Manager/SCRUM Master/Delivery Manager and I was responsible for 1) Customer and internal project handling 2) SPRINT/Release Planning 2) Handling Daily SCRUM 3) Managing co-located and remote team and translators agencies 4) Roadmap planning 5) Coordinating between technical team and product owner for requirement understanding, requirement clarity and final requirement documentation. 6) Task break-up and time estimation with help of technical team. 7) Planning releases and monitoring testing 8) Monitoring risks and discussing with product manager and team members on impact and mitigation plan 9) Vendor management for outsourced development and translation work 10) Managing JIRA, Target Process and Microsoft project as project management tool I have Successfully Delivered and managed Adaptxt / Xploree Keyboard integration projects in many Android smartphones for below Mobile manufacturers 1. LG 2. Panasonic 3. Coolpad 4. iSmart 5. Karbonn 6. Lava 7. AOC 8. Celkon 9. Also integrated Adaptxt Keyboard SDK in stand alone application for Reliance Jio mobile app On top of these integrations I have also worked on different projects like - 1. Adding new language support in Keyboard for Chinese, Korean and Thai 2. Handled new project for new idea - ‘Spot O Word’

Worked with Apalya as Program Manager for short duration but learned a lot about Mobile TV product and Mobile TV application development on multiple smartphone platforms. I had these Roles and Responsibility: 1. Handled End to End Delivery/Project Management for multiple project running in parallel from Initiation to client delivery for Apalya TV. 2. Handled projects for Apalya TV product development - Done Project Planning, Scope Document Preparation, Time and Cost Estimation, Activity Assignment and Tracking 3. Played SCRUM Master Role, Dependency clearance, Internal and External Communication, Risk Management. Projects Undertaken: Delivered and Integrated Apalya Mobile TV 1) LG (Smartphones) 2) Nokia (Smartphones E40 and E60) 3) Bharti Airtel (Web TV to Airtel Portal) Apart from this I have managed New Product Development Department to do internal POC's on new concepts and later these POC's can be merged into product.

Worked in MagnaQuest as Delivery Manager I had these Roles and Responsibility: 1. Handled multiple project from initiation to delivery sign off of MQSubscribe Billing management (BSS/OSS) solutions to the client. 2. Handled customization in the product to fit into customer’s business process. 3. Worked on Project Plan preparation, Business Requirement Analysis, Business Process Mapping, Acceptance Criteria writing, Client communication, Risk Management, Project tracking and monitoring, escalations, Onsite deployment, Training, System Hand over to Client and support. Projects Undertaken: Delivered and Deployed MQSubscribe to below clients- • IndoVision (Indonesia) • Next Generation Broadcasting (In South Africa and Kenya), • GTV (Implementing system for 16 African countries) • DAARSat (Nigeria) • MAA TV (Hyderabad) • ETV(Hyderabad) • Indus Media and Communications Ltd.(Mumbai) • Disney – APAC(Singapore) • Ho Chi Minh Television (Vietnam)