Sunil Yadav

Spearhead procurement and sourcing operations for diverse electronic components across B2B industrial clients in India and global markets. Manage full procurement cycle including RFQs, vendor negotiations, PO processing, order tracking, and discrepancy resolution. Develop and maintain robust supplier networks, leveraging established relationships to improve sourcing reliability, pricing advantage, and on-time delivery. Implement quality assurance protocols, oversee supplier audits, and ensure compliance with organizational standards. Generate MIS reports, conduct market research on component availability, and identify cost-saving opportunities. Customize supply chain solutions for clients across industrial automation, automotive telematics, defense, and IoT applications.

Reviewing and approving Tax templates to make sure that the Tax services performed are billed to the client on timely basis Resolving queries related to tax and briefings with Engagement Team’s and billing the same Coordinating with: o Finance Team on invoice creation and payments o Global Coordinating offices to update any discrepancies in the amount invoiced and tax services Preparing: o Monthly tax bills and sending them to the client including foreign offices, US Teams, Assignment services and Compensation Accumulation Team o CTT reports for all approvals on monthly basis Ensuring receiving timely approvals of: o Tax Billing Templates from stakeholders o Services after review and instruct Country Specific Teams to raise invoice o Tax return and briefings are conducted as per the authorization list Analysis of invoices to make sure that the client is not billed twice for the same service Reviewing: o FI Repots to make accurate payments of Invoice and all Tax and Briefing services have been billed o Assignee information to make sure that Global One admin has the correct information updated Managing the billing services on behalf of country teams after analyzing Global One admin Reports Coordinating with: o Stakeholder/GCO for any process change or escalation o Finance Team on the invoice processing via Insync emails o Internal tax teams to make sure that Global One admin is updated Leading the team to make sure the projects are smoothly transitioned, and all the necessary help/tools are available Performing in-depth analysis on large volumes of Incident data, interpreting, analyzing and using analysis to identify trends and opportunities for further improvement Collaborating with cross-functional stakeholders (Service & Process Managers) to support alignment and synergy of processes & procedures Identifying the gaps in process, working with stake holders for identification and implementation of best solution

• Sole point of contact for handling escalations from all work levels and providing resolution (Calls/Emails/Telepresence). • To liaise with internal and external customers/Vendors answering queries and resolving issues in a timely and professional manner. • Responsible for root cause analysis for errors in the system. • Raising Tickets as per the SLA and Complete Ownership for the Tickets thereby following the SLA Standards. • Vendor management. • Ensure correct escalation of issues and resolve procedures. • First point of contact for all of the stock control queries/issues within the team. • To ensure that all work is carried out in accordance with the requirements set by the management. • Keep a track of the number of escalations and Responsible for bringing down the numbers by using corrective measures. • Support the applications from business point of view during the event of issues in the interfacing teams. • Identification of Service improvement opportunities within the team and also successfully implementing it. • Implementation of new process/projects/Change (End to End). • Train the team member’s w.r.t technical and business knowledge of the system. • Auditing the works of colleagues and giving feedback. • Implementation of Quality System Procedures and Quality control activities. • Allotting work to teammates and ensuring deliverables on time. • Mentoring new team members i.e. explaining to them the Business of system and also help familiarize them with the Environment to make sure there are no escalation against new team members. • Improve the team’s quality score by mentoring the new joiners and through internal QC. • Responsible for team performance and improvement (team of 21). • Responsible for transition of projects.