Sunil Pawar
COO & GTM Leader @ VOICERAcx
About
As a seasoned professional in the technology and SaaS sectors, I specialize in driving global growth and innovation. My expertise lies in developing and executing go-to-market strategies, managing complex business initiatives, and leveraging cutting-edge technologies like AI and cloud computing to deliver impactful results. I have a proven track record of success in the banking, insurance, and telecommunications industries, consistently exceeding revenue expectations and fostering collaborative environments. Key areas of focus include: Strategic Planning & Execution Product & Services Offers Innovation Team Leadership & Development Market Analysis & Opportunity Identification Revenue Growth and GTM I am passionate about leveraging technology & AI to solve complex business challenges and create value for customers and stakeholders. My approach is characterized by strategic thinking, a focus on execution, and a commitment to delivering excellence. I thrive in dynamic environments and am always eager to take on new challenges and learn new things.
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Singapore
Information Technology & Services
Product Marketing, Consulting, Competitive Landscape, Product Development, Strategy, Team Leadership, Product Management, Coaching & Mentoring, AI Solutions, Strategic Partnerships, Large Language Models (LLM), Digital Transformation, Organizational Leadership, Leadership, Managed Services, Artificial Intelligence (AI), Customer Experience, Contact Centers, GTM, Offer Management
Experience

COO & GTM Leader
Singapore
As a leader in business, I direct Technology Operations, define and execute Go-to-Market strategies, and craft compelling offers. My role is pivotal in commercializing our technology business and enabling sales success. This included leading the charge on innovation, highlighted by the successful market introduction of a new B2B AI product VLM designed to revolutionize customer and employee experience for businesses with sovereign AI model.

Global Portfolio Lead
Transformed Avaya's services offer landscape by leading the global innovation portfolio, from concept to commercialization. Directed the globalization of ACES professional services and the strategic development of hybrid cloud AI solutions, including conversational AI and biometric authentication for financial services clients. Key Achievements: 1. Engineered and launched 6 new high-impact offers, crafting GTM plans that unlocked revenue in hybrid cloud, API platforms, and conversational AI. 2. Championed a data-driven portfolio initiation approach, incorporating market research, competitive intelligence, and customer feedback to refine and launch new products effectively. 3. Spearheaded the rapid commercialization of the API platform, achieving launch within two quarters and establishing critical quoting and pipeline generation capabilities.

Portfolio Leader /Senior Program Manager
Singapore
Portfolio leader for ASEAN and leading region-specific offerings. Initiated innovation portfolio to focus on software portfolio. I built high-performance teams of over seventy staff, including QA teams, and delivered Compliance requirements for large retail banking programs. Managed ASEAN revenue commits for services and overachieved the revenue delivery.

Program / Project Manager
Singapore
1. End to End Prorgam management for software development and implementation projects 2. Software resources and project budget ,Project Manager management 3. Acting as a single point of contact for customer and responsible for project delivery ,escalations 4. Responsible for project revenue and margins ,Program strategy 5. Managing entire SDLC and project deliverable using project management methodology 6. Experienced in handling large complex integration and software development projects using virtual teams,Architects,Project Managers across the globe. 7.Project planning and issues management 8. Project financials and project work outsourcing by raising the purchase orders to third parties 9. Ability to run multiple projects of various volume concurrently and various locations in Singapore/Malaysia. 10. Vendor Management ,Supplier management to have QA/Development teams built at rapid pace for program & project execution Technology : Avaya AAEP , Tomcat, Orchestration designer , Java - J2EE , Avaya Interaction centre Avaya UC CM, SM ,SMGR Customer application using Java & .net Integrations of multiple systems

Member of Technical Staff SOA Governance
1. Part of Policy director development / quality team 2. Responsible for SOA methodology testing and development for quality assurance framework using java 3. Responsible for Authentication, Authorization by Role and various security policies for web services 4. Worked on implementation for specification in Active matrix such as SAML 2.0 5. Lead a final year project for innovation Technology : Tibco Policy Director Tibco AMX ,BW , EMS Java, JUnit, Ant , Hudson

Senior Software Engineer
1. Acted as a consultant for various customer projects across globe 2. lead end to end SDLC including requirement gathering to successfully deploying project to production 3. Lead and setup the competency for IVR with a role of IVR technical lead. 4. Managed multiple projects in USA and Malaysia as project co-coordinator. 5. Managed team size of 3-5 for project delivery in Malaysia,USA and India. 6. Strong onsite and customer exposure in Netherlands,Malaysia 7. Single point of contact for project delivery. Technology : Avaya AAEP , Tomcat, Orchestration designer , Java - J2EE , Avaya Interaction centre Avaya UC CM Customer applications using Java,.net ,web services
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