SungChian Wen

Operations Analyst @ UniUni

About

I build data systems and analytical frameworks that help organizations make faster, more confident decisions. With 4+ years of experience spanning healthcare, logistics, real estate, digital marketing, and nonprofit sectors, I specialize in owning the full analytics lifecycle — from raw pipeline to executive-ready insight — and translating findings into strategies that move real business metrics. What I bring to the table: In healthcare, I engineered and governed clinical data infrastructure for a major hospital in Taiwan, optimizing query performance across large-scale patient datasets while maintaining compliance-grade data integrity. In operations, I unified fragmented regional logistics data into a centralized Power BI reporting system that eliminated 40% of manual work and gave leadership real-time visibility into bottlenecks across the delivery network. In marketing, I managed $100K+ in monthly ad spend, used SQL-driven audience segmentation to grow client acquisition by 10%, and built automated pipelines that kept campaign ROI transparent and actionable at all times. In finance and real estate, I developed ML forecasting models — XGBoost and ARIMA — that improved property performance projections by 12% and surfaced $200K+ in portfolio value-add opportunities. I hold an M.S. in Business Analytics from UC Irvine and a B.S. in Medical Informatics — a combination that lets me move fluently between technical teams, clinical stakeholders, marketing leads, and executive decision-makers. I don't just deliver dashboards. I deliver the clarity behind them.

Country

United States

City

Irvine

Industry

Real Estate

Skill

Python (Programming Language), Strategic Planning, Customer Success, Logistics Management, Warehouse Management Systems, Time Management, Marketing Strategy, Nonprofit Organizations, Google Analytics, Social Media Marketing, Self-Reflection, Power BI Dashboard, Insight and Actions, Defining KPIs, Calculating Measures, KPI Reporting, Matrices, Human Resources (HR), Swagger API, Extract, Transform, Load (ETL)

Experience

Operations Analyst

UniUni

2025-7 - Present · 1 yr 3 mos

● Defined operational KPIs and data requirements for cross-regional programs, collaborating with clients and IT teams to align automated reporting with strategic growth targets. ● Streamlined data quality monitoring within Power BI, identifying throughput deviations and performing root-cause analysis to support executive-level capacity planning. ● Partnered with Operations and Engineering to standardize reporting logic and data definitions, improving consistency across weekly business reviews. ● Responsible for presenting metrics using Power BI to leadership on a monthly and quarterly basis

Business Analyst

Think Round, Inc.

2024-12 - 2025-7 · 8 mos

● Led A/B testing and uplift modeling in Google Analytics to guide offer targeting, improving ROI by 18% and ensuring statistical validity in performance comparisons. ● Maintained data accuracy and integrity across media platforms and operating tools, focusing on rigorous data quality control (QC) practices for clean and reliable data. ● Led automation of performance dashboards across departments using Power BI, reducing manual reporting effort by 35% and improving decision-making visibility for leadership. ● Enabled a $30K marketing reallocation by uncovering top-converting segments through advanced customer profiling, increasing monthly ROI by 12%. ● Supported financial planning by analyzing cash flow in Excel and delivering forecasts to the C-level.

Student Data Analyst

Avanath Capital Management, LLC

2024-1 - 2024-6 · 6 mos

Irvine, California, United States

● Collaborated with Senior Team Lead to build models and implement strategies for real estate performance measurement and analytics, enhancing operational efficiency and driving cost savings. ● Organized, cleaned, manipulated, and labeled various datasets to support financial data analysis and budgeting processes, using Python. ● Created interactive dashboards in Tableau to visualize key metrics, providing stakeholders with investment insights to enhance real estate operations and spur business growth. ● Developed predictive analytics models that leverage historical data and trends to improve forecasting accuracy, identifying potential changes in external factors affecting real estate performance. ● Leveraged advanced Excel functions including VLOOKUP, pivot tables, and macros to streamline data processing, and perform complex statistical analyses, resulting in a 30% reduction in reporting time.

Frontend and Marketing Analyst (Vue.js)

巨兆數位有限公司

2022-2 - 2023-7 · 1 yr 6 mos

Taichung City, Taiwan

● Led the design and execution of a sports information website project using Vue3, incorporating SEO best practices to enhance site visibility and search engine ranking. ● Migrated an existing project from Vue Cli to Vite, improving overall development efficiency by 30%. ● Collaborated cross-functionally with a manager and backend engineers to develop a Management System using Git, Swagger, RESTful API, and Apache ECharts to visualize data.

Data Engineer

SHIN KONG WU HO-SU MEMORIAL HOSPITAL

2020-5 - 2022-2 · 1 yr 10 mos

Taipei City, Taiwan

● Utilized MSSQL to Extract, Transform, and Load (ETL) large-scale datasets, and leveraged RESTful API to integrate disparate data sources, ensuring seamless connectivity and driving project insights. ● Assured consistent data quality by conducting regular audits, reducing reporting errors by 30%. ● Communicated with medical professionals to gather and prioritize their requirements for the system, and ensured data collection and timely implementation to meet their needs.