Sundeep Dhar

Curated canine food company providing healthy dietary options for our canine companions. Our products are 100% natural, grain-free, customized to meet the needs of individual dog. We ship across India and promote adoption, animal welfare work. https://caninecraving.com/

Industry Experience – Hi Tech, Manufacturing, Healthcare, Retail, Energy and Utilities, Financial Services Domain - Finance & Accounting, Procurement, Order Management, Customer service and Tech Support Responsibility 1. Lead a team of transition managers (direct reports) and functional members for each project throughout the transition life-cycle 2. Accountable for delivering transition projects from contract signing to out steady state operation. 3. Set up the project management infrastructure and conduct project planning workshops 4. Manage transition budgets and timelines for each project 5. Manage communication and working relationships with both internal and external customers 6. Develop, track and report project deliverables 7. Identify project risk and issues, enable resolution and tracking till closure 8. Support the sales life-cycle during the RFI/RFP a. Conduct analyses on offshoring / outsourcing potentials to identify processes fit for off shoring b. Lead Due Diligence/Opportunity Assessment, attend solution defense workshops with clients 9. Mentor, coach & develop new transition team members and guide them through their initial projects 10. Maintain transition related repository

Client Solutions 1. Assessment of opportunities, articulate it and provide inputs for decision (Go/No Go) 2. Build the solution strategy, framework and define winning points and value adds 3. Creating solutions for new / excising clients, focusing on Telecom, Hi Tech, Manufacturing and retail industry - both Voice (Tech and Customer Support) and Non-Voice Space (Data Entry and Procurement) 4. End to end responsibility of the solution creation - including resource and cost model, transition, technology needs and connectivity 5. Create business case and value proposition, support due diligence and contracting processes 6. Creating Business Proposal - provide timely and comprehensive proposals against RFI/RFP and other requirements that present an optimal business solution for the client 7. Interprets proposal requirements and develops proposal work-back schedules, creates compliance matrices, manages design, input timeline requirements, schedules kickoff and status meetings, participate in bid/no-bid meeting, and works to proposal deadlines 8. Manage and run end to end response by coordinating across various internal teams 9. Collaborates with sales staff to identify win themes and discriminators and incorporates these elements into the proposal 10. Writes executive summaries in conjunction with sales staff 11. Participate in Pricing and Bid Management Sales Support 1. Developing ‘persuasive’ domain-specific presentations for client visit, competency building, due diligence and bid meetings 2. Prepares speaking notes for business development staff for client presentations 3. Anchoring client visits and presenting outsourcing solutions to the prospects / clients Liaison with Delivery teams of various verticals to understand details of product direction and design and communicate information back to sales organization