robyn watson

u.s operations manager

About

Results-oriented, driven professional with a consistent record of achieving cost, productivity, and revenue goals. Proven expertise in strategic planning, managing multiple concurrent projects, improving efficiency of operations, and analyzing project information to determine effective processes for operations. Demonstrated ability to lead highly skilled, cross-functional team members and external resources by implementing organizational business initiatives, and introducing policies, standards, and changes in operations that optimize productivity and control costs. Highly effective communicator, motivator, and problem solver, with a talent for multitasking under pressure.

Country

united states

City

orlando

Industry

primary/secondary education

Skill

management, leadership, project management, program management, indesign, publishing, adobe acrobat, academic publishing, cross functional team leadership, spanish, strategic planning, content management, research, project planning, microsoft excel, budgets, operations management, public speaking, editing, microsoft office, analysis, business strategy, training, team building, social media, marketing, negotiation, strategy, software documentation, team leadership, marketing strategy, process improvement, time management, event planning, computer proficiency, customer service, budgeting

Experience

technical operations director

element llc/mps north america

2005-1 - 2014-1 · 9 yrs 1 mo

program supervisor

mcconnell springs

1999-1 - 2002-1 · 3 yrs 1 mo

* Responsible for management of student group programs and day guest experiences. * Program design and teaching in an informal science setting. * Taught interpretive animal programs and conservation courses for students and adult learning. * Produced interpretive brochures on environmental science and conservation issues. * Created educational displays for the nature center. * Wrote staff schedules and supervised assignments. * Educational outreach at schools and community events. * Coordinated with area community organizations on service projects in the park.

technical production specialist

harcourt school publishers

2005-1 - 2005-1 · 1 mo

Created templates, technical specifications, and master graphics from prototypes for use by vendors. - Worked within integrated workflow and database environments.

u.s operations manager

lj create ltd

2014-6 - Present · 12 yrs 4 mos

* Lead daily operations, including personnel in sales, administration, technical support, order processing, and warehousing. * Provide customer-focused service and support for cloud-based curriculum, and physical hardware kits. * Collaborate with Development team regarding constant improvements to learning content, standards alignment, and reporting functionality. * Manage company finances for efficiency and productivity. * Train customers in LJ Create's online Learning Management System. * Provide direction for U.S. marketing efforts, and collaborate with designers on campaigns. * Generate and maintain content for company's social media accounts.

Education

university of kentucky

management

1997-1 - 2001-1 · 4 yrs 1 mo

Activities and Societies: Honors Program and Dean's List

florida state university - college of business

business administration

2010-1 - 2013-1 · 3 yrs 1 mo

Services and Operations Management; Project Management; IT Management; Management Information Systems; Financial Reporting and Managerial Control; Business Ethics and Law; Purchasing and Supply Chain Management; Organizational Behavior; Multinational Business Strategies; Economics/Business Conditions; Business to Business Sales and Marketing Activities and Societies: Certificate in Ethics