SUMIRE MOMODA

- Provide immigration consulting and visa application support for corporate and individual clients - Handle a wide range of visa categories, including work visas, family-related visas, and permanent residency - Manage end-to-end processes, including document preparation, submission, and coordination with clients - Advise on immigration compliance and application strategies based on Japanese regulations - Deliver accurate and efficient support tailored to each client’s situation

- Managed end-to-end immigration processes (COE, change of status, renewals) for foreign employees - Coordinated with overseas agents across multiple countries (Vietnam, Indonesia, Nepal, Myanmar, Philippines, etc.) - Supported recruitment operations, including candidate sourcing, screening coordination, and onboarding processes - Handled high-volume documentation collection and stakeholder communication to ensure smooth hiring and visa processing - Scaled operations to support approximately 150 hires per month and worked with over 300 active client companies - Led workflow improvements, standardization, and KPI management to increase efficiency and reduce operational errors - Introduced automation using tools such as Zapier, integrating Slack, Chatwork, and internal systems to streamline processes - Collaborated with legal professionals and internal stakeholders to ensure compliance and process consistency

• Supported work visa applications and status changes for foreign employees. • Provided multilingual client communication, translation, and documentation. • Assisted with employer branding and social media operations for foreign talent outreach.

• Translated news articles, videos, and internal business documents. • Developed strong cross-cultural communication and localization expertise.