Sumanth  N

Sumanth N

Account Management Executive @ Practo

About

With a solid foundation in Marketing and Business Analytics from Dayananda Sagar College of Engineering, my role at Practo Technologies focuses on orchestrating the customer journey to enhance satisfaction and retention. My competencies lie in fine-tuning the processes that drive customer loyalty and recurring business. Since transitioning to Account Management Executive, I've leveraged my technical background and analytical skills to develop strategies that have consistently improved our customer engagement metrics. Our team's collaborative efforts have been pivotal in delivering a customer experience that fosters long-term partnerships and growth.

Country

India

City

Bengaluru

Industry

Information Technology & Services

Skill

Cross sell, Team Coordination, Customer retention , Customer satisfaction , Customer success , Collections Management (Accounts Receivable), Query handling , Software as a Service (SaaS), Customer Success, Escalations Management, Operations Management, Client Relations, Key Account Management, Revenue Generation, Partner Relationship Management, collection, Client Onboarding, Lead Generation, Upselling, Cross-Selling

Experience

Practo

Account Management Executive

Practo

LinkedIn
2025-1 - Present · 1 yr 9 mos

Bengaluru, Karnataka, India

Saas,Customer success,Key Account management, renewals, query handling, customer relationship management, collections

NxtGen Cloud Technologies Pvt Ltd

Senior Executive-Customer Lifecycle Management

NxtGen Cloud Technologies Pvt Ltd

LinkedIn
2023-11 - 2024-11 · 1 yr 1 mo

Bangalore Urban, Karnataka, India

NxtGen Cloud Technologies Pvt Ltd

Senior Associate - Partner Business

NxtGen Cloud Technologies Pvt Ltd

LinkedIn
2023-1 - 2023-11 · 11 mos

Bangalore Urban, Karnataka, India

NxtGen Cloud Technologies Pvt Ltd

Associate-Partner business

NxtGen Cloud Technologies Pvt Ltd

LinkedIn
2021-11 - 2023-1 · 1 yr 3 mos

Bangalore Urban, Karnataka, India

NxtGen Cloud Technologies Pvt Ltd

customer lifecycle manager

NxtGen Cloud Technologies Pvt Ltd

LinkedIn
2021-3 - 2021-11 · 9 mos

Bangalore Urban, Karnataka, India

Torfenster Systems India Pvt. Ltd

BUSINESS DEVELOPMENT INTERN

Torfenster Systems India Pvt. Ltd

LinkedIn
2020-2 - 2020-6 · 5 mos

Bengaluru, Karnataka, India

Education

Dayananda Sagar College of Engineering, BANGALORE

Dayananda Sagar College of Engineering, BANGALORE

LinkedIn

MARKETING/BUSINESS ANALYTICS

2018 - 2020 · 2 yrs
Sri Jagadguru Chandrasekaranathaswamiji Institute of Technology

Sri Jagadguru Chandrasekaranathaswamiji Institute of Technology

LinkedIn

Mechanical Engineering

2013 - 2017 · 4 yrs

certified in CADD

Sumanth N's Contact Information

Email

******@***.com

Phone

(**) *** ****

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