Sumanth N
Account Management Executive @ Practo
About
With a solid foundation in Marketing and Business Analytics from Dayananda Sagar College of Engineering, my role at Practo Technologies focuses on orchestrating the customer journey to enhance satisfaction and retention. My competencies lie in fine-tuning the processes that drive customer loyalty and recurring business. Since transitioning to Account Management Executive, I've leveraged my technical background and analytical skills to develop strategies that have consistently improved our customer engagement metrics. Our team's collaborative efforts have been pivotal in delivering a customer experience that fosters long-term partnerships and growth.
India
Bengaluru
Information Technology & Services
Cross sell, Team Coordination, Customer retention , Customer satisfaction , Customer success , Collections Management (Accounts Receivable), Query handling , Software as a Service (SaaS), Customer Success, Escalations Management, Operations Management, Client Relations, Key Account Management, Revenue Generation, Partner Relationship Management, collection, Client Onboarding, Lead Generation, Upselling, Cross-Selling
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