Sultan CISCP / CISCM

- Plan and implement strategic initiatives to improve productivity and efficiency. - Supervise tracking and coordinating the receipt, storage, and timely delivery of goods and materials. - Oversee the verification of orders, invoices, items received, inventory and delivery for accuracy. - Direct the team and procurement processes on behalf of the procurement manager in his absence. - Develop and manage supplier relationships and contracts. - Supervise the daily activities of the purchasing function. - Manage and coordinate the procurement process, including ordering, receiving, and invoicing. - Ensure basic maintenance standards and compliance with health and safety regulations. - Monitor supplier performance to ensure quality and cost objectives are met. - Lead the development of the procurement management framework and plan. - Participate in managing the entire procurement cycle from sourcing and purchasing to settlement.
 - Oversee staff members’ performance to ensure that they are meeting productivity goals. - Assign tasks, provide guidance, and oversee projects as they progress. - Liaise with other departments to ensure that orders are filled correctly and on time. - Report any issues with quality control and shipping procedures to the procurement manager. - Assess the performance of suppliers and vendors and maintain long-term relationships. - Negotiate contracts with vendors, including price, delivery schedule, and payment terms, and review contracts for legal compliance. - Review purchase orders and ensure that they are in line with company policies and procedures. - Analyze costs and recommended ways to reduce expenses by identifying opportunities for process improvement or technology enhancement. - Guarantee the best quality for the lowest cost, and submit related reports to the procurement manager. - Research and recommend new suppliers and negotiate supplier contracts to ensure that all terms are met.

- Developed internal support and quality standards. - Assisted in reviewing and improving all internal procedures in line with quality standards, and reformulating some of them. - Maintained constant communication with customers and sales representatives. - Analyzed customer behaviour and gathered information about customer complaints. - Developed aggressive retention strategies based on customer feedback. - Negotiated with customers to renew contracts and retain business relationships. - Researched and proposed customer retention solutions. - Created and presented customer behaviour reports.