
sukanya arasu
customer service manager
About
Experienced Sales, Marketing & Operation professional in Financial Service & Branch Banking with 4.5 years of a proven record of being Highly Result Oriented. Specialties include Sales Strategy, Business Development, Client Acquisition, Lead Generation, Customer Service, Portfolio Management, Financial Planner, People Management, Organization Development. Moreover organization Rewards and Recognition led me to a new dimension to achieve success in my career along with a strong set of managerial skills. I am always a go getter and will continue to be the one.
india
bengaluru
banking
market research, team management, marketing, management, microsoft office, business development, competitive analysis, microsoft excel, sales, business strategy, marketing strategy, teamwork, new business development, team building, sales operations, customer retention, advertising, human resources, soft skills, banking, supply chain management, virtual merchandising, distribution strategies, customer engagement, selling skills, sales forecast, customer insight
Experience

customer service manager
indusind bank
Branch Banking and Operation, Customer Service, Customer Request Process, Cheque Clearance, Day today transaction (Bulk Fund transfers, RTGS, NEFT, TDS, Call Money, DD, RD and FD), Lead generation, Client Acquisition, Cross Selling (SA, CA, Debit card, Credit Card, Mutual Fund, SIP, Health Insurance, Life Insurance, General Insurance, Home loans and auto loan) and Handling Demat Request Processing For Entire Metro Bangalore With In TAT, Locker, Audit Registers, and Taking care of BOD and EOD of Branch as well as having Branch Operations authorisation rights.

relationship manager
religare securities ltd.
Stock Market, Investment Banking, Financial Planning, Portfolio Management, Lead Generation, Client Acquisition, Customer Service, KYC Verification, Stock Tips, Team Handling, Staff Training, Application processing, Trading Account Activation, Web Site & Mobile App Demo and Cross Selling(Mutual Fund, Life Insurance & Health Insurance).

assistant manager- online direct
kotak securities
* Responsible for primarily selling Equity based investment products. * Connecting with new client acquisition, building new relationships and increasing depth in existing relationships with High net worth clients. * Accountable for developing and implementing an integrated customer marketing plan which addresses wealth creation, wealth preservation, wealth enhancement. * Achieved through an in-depth analysis of the client's profile to identify their opportunities and match the products/ solutions provided by the organization. * Understands client's risk profile and maximizes the risk vs.reward balance for individual clients by optimizing product mix. * Comply with KYC/SEBI rules, regulations, and legislation governing the financial services industry.

operation and marketing
pantaloons
1. Pantaloons 2-day internship is to handle the operations and Marketing for the South zone. 2. Planning of ATL & BTL promotion activities for the store. 3. Budgeting, setting store level sales target and training of the workforce. 4. Store visits to understand the bottom line of business and core operations.

marketing and sales
titan company limited
* The summer internship is to observe the sales of Titan watches at authorized dealer’s outlet. * Done competitive analysis to identify the USP of the Titan brands in the domestic market. * Conducted a primary market research survey in the domestic market of various areas in Chennai. * Survey conducted with Sample size of 50 Titan Dealers & 100 customers. * To understand selling pattern & buying behaviour of dealers & customers. * Suggested the dealers in promoting the outlet attractively & improved the standard of service to the customers which helped in increasing the sales volume. * Brought new corporate clients & sold-out watches worth of 60,000rs.

city manager - alternate channel
kotak securities
Handling IndusInd Bank of Indira Nagar & Marathahalli branch- Bangalore. 1. Responsible for sourcing & deepening relationships from existing customer base of IndusInd Bank to pitch for Kotak Securities Products. 2. Responsible for selling equity based investment products to this set of customers base like 3-in-1 (Indus Saving + DP + Trading A/C), 2-in-1 (DP + Trading A/C) or Trading A/C platform. 3. Responsible for effective servicing skills and should be excellent in conflict management. 4. Responsible to develop my business, maximize revenue generation & achieve sales targets. 5. Will work in close coordination with the Bank team to ensure all clients acquired from the assigned area, trade actively. 6. Responsible for servicing and generating references from the SRM & BSM from banking (Channel Partner) for the customers base.
Education
csi bain school
vanguard business school
commerce
vanguard business school
marketing
Prior experience working as an intern in Titan for sales & Marketing profile. And also with Pantaloons for Marketing & Front end & Backend Operations. This remarkable experience made me excel in building strong networking to build business planning it leads me to identify customers needs & retention of clients with the target of sales goals to develop new business to the organisation with the help of market research. Activities and Societies: B'Plan Event Social Cause Team Member of Street Smart - The Marketing club Member of Entrepreneurship Club – Magnate
dr mgr janaki college
management
Under gone BPO training for 3month in MT Edcare – training program as a part of the college curriculum. Composed Portraits of a few legends for English department during UG. Activities and Societies: Cultural secretary for shift 2 at Dr MGR Janaki College. Team leader for Financial service project at Dr MGR Janaki College. Product Innovation Event- Honey Rose Soap. E-Brazer- Nail art
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