Sujat Dandekar

Product Lead: Collections @ PayPal

About

I am a seasoned Product Manager with over 10 years of experience delivering impactful solutions across diverse domains, including Payments, Notifications, and Collections. My passion lies in building innovative, customer-focused products that operate seamlessly at scale. Throughout my career, I have embraced the challenge of solving tough problems, finding satisfaction in simplifying complexities to create effective solutions. I thrive at the intersection of creativity, technology, and practicality, leveraging emerging technologies to drive innovation and deliver meaningful outcomes. Domain-agnostic by nature, I am driven by the opportunity to tackle the hardest problems and create lasting value.

Country

United States

City

Sunnyvale

Industry

Internet

Skill

Product Management, Business Strategy, Leadership, Sales Management, Vendor Management, P&L Management, Python, Microsoft Excel, Stakeholder Management, Cross-functional Team Leadership, Design Thinking, Key Account Relationship Building, Team Management, Risk Management, Portfolio Management, Management, Investments, E-commerce, Business Analysis, Banking

Experience

Product Lead: Collections

PayPal

2024-5 - Present · 2 yrs 5 mos

San Jose, California, United States

As the Product Lead for Collections, I oversee a team of product managers, driving innovation and excellence in crafting digital-first experiences tailored to optimize repayments. The team is focussed on transforming collections processes into intuitive, digital-first experiences, combining cutting-edge technology with a deep understanding of user needs to drive repayments and operational excellence.

Product Lead: Notifications

PayPal

2021-1 - 2024-4 · 3 yrs 4 mos

San Jose, California, United States

As the Product Lead for PayPal's Notifications platform, I drove innovation and strategic development to support engagement with over 400 million customers across 200 countries through various channels, including Email, SMS, Push notifications, WhatsApp, and Alerts.

Payments Head

Wirecard

2018-4 - 2019-12 · 1 yr 9 mos

Mumbai Area, India

Worked as a part of a cross-functional leadership team to set up the digital payments business in India. Collaborated with global leadership chain, engineering teams, and external partners, to define the product offering in the market and build a transition strategy for the merchant portfolio acquired from Citibank (India).

AVP, Product - eCommerce, Merchant Acquiring

Citi India

2017-1 - 2018-4 · 1 yr 4 mos

Mumbai

Managed P&L, product strategy, & key account relationships for the payment gateway business in India. Worked with key clients and vendors to develop innovative payment flows. Acted as digital evangelist within the bank, assisting other business units in their digital transformation initiatives.

Product Manager - eCommerce, Merchant Acquiring

Citi India

2013-10 - 2016-12 · 3 yrs 3 mos

Mumbai Area, India

Managed the product roadmap and feature prioritisation for the payment gateway service. Worked with global, cross-functional teams (Engineering, Marketing, Risk, Legal, etc.) to deliver industry-first products such as the NoRedirect solution - a frictionless online payment flow for Citi cardholders. Used data analysis and customer research to design and implement UI/UX for online card payments.

Sales Manager - Personal Loans

Citi India

2011-6 - 2013-9 · 2 yrs 4 mos

Delivered business targets by driving sales through allocated portfolio of external/internal sales channels, on-boarding new partners and developing additional channels.

Summer Internship

Bank of India

2010-5 - 2010-6 · 2 mos

Web Solutions Specialist

Directi

2007-6 - 2008-7 · 1 yr 2 mos

Education

Carnegie Mellon University

Product Management

2020 - 2020

A twelve-month interdisciplinary graduate program integrating technical instruction from Carnegie Mellon's top-ranked School of Computer Science and a deep dive into business and marketing from the Tepper School of Business.