Suhani Arora

- Led a team of 10 executive board members to orchestrate 20+ events per year and communicated outcomes and action items for WiT committee leads. - Created and managed multi-year project timeline to meet yearly goals, fundraising outcomes, and raise event attendance across the student body. - Liaised with stakeholders like department heads and advisors at USF to provide regular program status updates and align on budgets bi-annually. - Strategically distributed funds for the student organization and committees, while surveying and analyzing event attendees' feedback to inform event management decisions and enhance overall attendee satisfaction.

- Developed a ServiceNow Analytics Chatbot leveraging Snowflake's Cortex AI to streamline access and analysis of ServiceNow ticket data, significantly reducing data retrieval time and enhancing accuracy of team performance insights. - Led the definition of use cases, KPIs, and requirements gathering for the chatbot, ensuring alignment with business objectives and data security standards at Snowflake. - Collaborated cross-functionally with project managers, data scientists, and engineers to conduct UATs and refine requirements for a Quality Assurance AI Assistant, accelerating test case dataset synthesis with high accuracy.

- Partnered with User Data Platform teams to develop a new error-tracking dashboard that visualizes user metrics and error types captured by C1’s tag management API across 20+ frontend applications - Streamlined engineering on-call process by building custom queries, generating dynamic visualizations that increased error diagnosis and identification of data loss by 15% - Reduced issue resolution time by 50% and enhanced data distribution to third-party data analytics vendors by implementing an actionable PagerDuty notification system, linking alerts to the error-tracking dashboard - Introduced Ice Panel to user data platform teams to visualize system architecture flow, optimizing onboarding time and operational processes for engineers by 40% - Communicated project risks, deliverables and action items during scrum rituals and standups

- Taught Intro to Computer Science II in Java to 30+ students - Hosted 60+ office hours and provided personalized study plans for improvement in foundational CS concepts

- Facilitated requirements gathering with clients, engineering and product leads to create user stories - Iterated on wireframes to develop high fidelity designs and ran design reviews with clients to gather feedback - Wrote design and technical specifications supporting the product development lifecycle - Supported leads cross-functionally to clarify and document business need and value for team projects - Designed a business-facing application to discover, review athlete profiles, and extend offers to athletes - Created consumer-facing web portal for athletes to review and apply to potential endorsement offers from businesses

- Built a smart-budgeting feature for the Capital One banking app at their end of the program Hackathon, as my capstone project. - Participated in project-based workshops, guided by software engineers at Capital One. - Learned backend and frontend technologies: React, Node, Xcode, Lens Studio, Postgres, Figma.

- Built Trackr, a chrome extension that optimizes the job search process for applicants. (Launched on ProductHunt in July 2020)

- Foundations of AI (Python) - Operating Systems (C) - Computer Architecture (C, RISC-V Assembly) - Software Development (Go, SQL, HTML, CSS) - Computers and Society (CEL, Python) - Human Computer Interaction (R) - Design Fundamentals (Adobe Illustrator, Adobe Phototshop) - Programming Language Paradigms (Haskell) - Data Structures and Algorithms (Java) - C and Systems Operations (C) - Intro to Computer Science II (Java)