Suhad AlOtaibi, Power BI, C-KPI

Business Process Managment Analyst @ Zain KSA

About

Dedicated and results-driven Business Process Management employee with four years of experience in optimizing, implementing, documenting workflows, increasing efficiency, and driving organizational success. I am seeking to leverage expertise in process analysis, improvement, and automation to contribute to a dynamic team and facilitate business growth.

Country

Saudi Arabia

City

Riyadh

Industry

Telecommunications

Skill

Onboarding, Computer Literacy, Leveraged Lending, Executive Office Administration, Project Management, Labor Certification, Business Process, Business Administration, Project Finance, Office Software, Training Program Development, Development & Production of Publications, Regulatory Standards, Corporate Social Responsibility, Automation, Optimising, Business Support, Adobe InDesign, French, Diplomas

Experience

Business Process Managment Analyst

Zain KSA

2022-1 - Present · 4 yrs 9 mos

Riyadh, Saudi Arabia

- Documenting the organizational processes in alignment with the relevant stakeholders followed by publishing the documents in the process library. - Conducting process enhancements and improvements to make sure the processes are correctly delivered. - Conduct informative workshops for process stakeholders, emphasizing the importance of their insights in gathering the necessary information to develop the processes. - Work closely with IA and Quality Management to ensure well-adhered processes. - Design the workflows needed to help automate the processes using RPA Technology (UI PATH & Automation Anywhere.) - Set expiry dates for processes to ensure proper process governance and obligate process owners to revise them.

Business Process Manager

Zain KSA

2021-12 - Present · 4 yrs 10 mos

Document organizational processes in collaboration with relevant stakeholders and publish them in the process library. Enhance and improve processes to ensure accurate delivery and effective execution. Conduct workshops for process stakeholders, highlighting the value of their input in gathering essential information for process development. Collaborate closely with IA and Quality Management to maintain adherence to established processes. Design workflows to support process automation using RPA technologies, such as UI-Path and Automation Anywhere. Establish expiry dates for processes to enforce governance and ensure periodic reviews by process owners.

GDP in Strategy and Transformation Sector

Zain KSA

2021-4 - 2021-12 · 9 mos

Riyadh, Saudi Arabia

GDP

Zain KSA

2021-4 - 2021-11 · 8 mos

Strategy and Transformation Sector. The training program focused on the below departments: Business Excellence. Corporate Sustainability. Business Analysis.

Assistant Manager

Monsters Co

2020-9 - 2020-10 · 2 mos

Al Madinah, Saudi Arabia

- Editing HR files. - Entering and archiving employee data. - Working and developing the Company's new project with the team.

Assistant Manager

Digital Monsters Co

2020-9 - 2020-10 · 2 mos

Participated in regional meetings or conference calls to stay informed about company updates or initiatives.

Communication Intern

Masarat AlEzdihar Institute

2019-9 - 2019-10 · 2 mos

Al Madinah, Saudi Arabia

I worked on the Institute's new project, which required financial funding. Consequently, I was responsible for communicating with organizations and companies that have a social responsibility to fund the projects that were requested by the management.

Communication Trainee

Masarat AlEzdihar Institute

2019-9 - 2019-10 · 2 mos

Worked on the Institute's new project that required financial funding, consequently, I was responsible for communicating with organizations and companies that have social responsibility to fund the projects.