Sufiyaan M.

- Work with key technical and non-technical stakeholders to identify areas for process improvement - Document all existing business process and identify what can be improved, re-documenting a new process if required - Creating user-stories and detailed functional and non-functional requirements to be shared with the vendor and other various teams for delivery - Identifying risk in the project timeline and working with the business to mitigate these risks. - Facilitating stakeholder workshops - Building out the Blazor front-end and configuring Entra to work with it - Setting up authorization in APIM so JWT tokens can be used to provide RBAC

Building the product capability at Solnet, creating the product strategy, and overseeing end-to-end product development, activities include: - Market Research and Product Placement - Product Development and Delivery - Marketing and Sales

Software Engineer • Designed and developed the myPremier loyalty website using ReactJS. Contributed towards building the integration API in .NET • Set up identity provider (Azure B2C) for the application - implementing Auth2.0 with an OpenID Connect implementation • Assisted with setting up CI/CD pipelines to build & deploy code efficiently into different environments • Contributed towards setting up and maintaining all SkyCity websites and loyalty websites in Azure • Understood any legacy software and documented how it will impact the team when developing new features • Defined processes to help with transitioning away from the legacy stack • Documented architecture and design decisions for future reference Business Analysis • Documented core business requirements for implementing changes to the loyalty application • Facilitated technical workshops to understand business and technical constraints in delivering core features of the loyalty application • Contributed towards launching the SkyCity app across 3 NZ locations (tailored for each) • Assisted the Product Owner with prioritising technical dependencies on the product roadmaps for all digital assets • Helped align and re-platform websites into one cloud-hosted solution and unified CMS • Provided technology oversight for implementing the SkyCity rebrand across all customer-facing digital assets, helping manage different vendors • Contributed towards business change management by assisting the Product Owner in running workshops across the business

• Developed new features for the existing website & mobile app using react/react-native framework with various integration & back-end technologies implemented in JavaScript. • Built a react-native mobile application allowing customers to verify QR code based tickets, this involved integrating a React-Native Mobile App with specific hardware used by Lotto. • Worked on supporting production systems handling any coding bugs or business enhancements to already deployed features

Developing innovative solutions that bridge the gap between business and technology. As product manager for SpecMojo, I lead cross-functional teams building and enhancing a product that helps organisations optimize business processes and drive growth.

The role included: Core banking Business Analyst helping uplift existing processes to deliver a new digital end-to-end home loan origination process and provide customers with a real-time credit decision and conditional approval. Working in an Agile team, maintaining and managing Jira while delivering fortnightly demonstrations showcasing business value and functionality achieved during a given sprint cycle. Facilitating key stakeholder meetings to gather requirements and answer any questions

I was part of the System Integration and Packages (SI&P) Service Line, although I was on project at NAB for most my time in this Service Line as a Business Analyst, I had a few small stints on other external/internal projects. These are described below: 1. Telecommunications Company (1.5 months) - The company required a prototype demonstration using IBM Bluemix, using Watson Analytics' to determine if Twitter comments (on their Twitter page) are positive, neutral or negative. The prototype would represent the comment and provide a link to directly reply to the feedback. 2. Agile In The Real World (Internal Course) - The work that was done at NAB was setting up, teaching and executing agile methodologies. Me and a manager worked together to design and facilitate a workshop to teach internal Capgemini staff how agile works in the real world. 3. Pega Capability Set Up/Certification - Studies and got Pega Certified as a System Architect (CSA), went on to help two Senior Managers organise Pega Servers in Capgemini. I also helped create and facilitate demos to internal staff and clients. 4. Hackathon Methodology - As a hobby project me and 3 other consultants worked together to develop and propose a capability offering for Capgemini. We proposed this methodology to Nicolas Aidoud (CEO - Capgemini Australia/NZ), who backed it and provided us support to move forward and start engaging clients. 5. IBM Bluemix - I studied and got my certification as an IBM Bluemix Developer. I worked with Capgemini's Innovation Hub to develop an internal AI Chatbot using IBM Conversation and Watson services. I created a basic JavaScript front-end which allowed interacting with the bot, and worked on training context into the bot. 6. Market Analysis (1.5 Months) - Worked with 2 Senior Consultants to research different IPaas (Platform-as-a-service) tools, to help them determine the leading tool in the market.

Foster Moore are a leading company providing registry services to government bodies across the world. Their reach expands from New Zealand to Australia, South America, Canada and they are slowly edging into the Asia market. I started at Foster Moore as a student developer (first month), I was assigned with the task of exploring different automation software to find the ideal fit for the company's web applications. This role progressed into a Junior Developer Position where my focus changed to developing and integrating an automation tool, helping migrate the current system to the new automation tool. Maintaining a strong set of documentation to ensure knowledge was shared. As a junior developer I was also required to help maintain databases primarily focused on conducting data-fixes and data migrations. Writing Java code was a primary task in maintaining the company's web applications and implementing any new features.

Managing Scanning and Preparation of documentation, processing forms to meet SLA's.

Datacom provides data software solutions at a global level. Working as a Service Desk Analyst at Datacom's 24/7 service desk, I was required to provide clients with first tier support to any issues they faced, if the solution was more than first tier I was required to lodge a ticket to progress the issue forward to 2nd or 3rd tier support. The role was based around me helping customers who were having issues with Datacom systems and discussing solutions over the phone for trivial issues. This role helped me gain a more in-depth understanding of how the real IT world works, it required me to learn and understand the different types of software used by the vast number of customers. I was required to learn and use industry standard tools such as Datacom's R12 system, Active Directory and Microsoft Outlook. The position allowed me to improve my communication skills and focus on my over the phone and face to face mannerisms.

Mathematics Tutor for students studying the Kumon Mathematics programme. The position involved teaching students from a vast range of ages and nationalities. The level of maths varied between teaching the younger children concepts such as multiplication and long division and teaching older high school kids basic and intermediate algebra and calculus. Kumon really helped me understand the approach to learning and provided experience in an area where the foundations are critical to progress forward. My communication skills also progressed as I was able to interact and teach a diverse range of people.

Graduated with Honours in Software Engineering