sue griot

* Created training materials and instructions for client specific programs * Interfaced with the Sales Team, Merchandising Operations and Clients to discuss the scope of their projects and execution strategies * Analyzed business issues and proposed solutions using process and system automation * Assessed training needs of the field organization and developed training materials to support company guidelines and expectations for the merchandising business * Conducted merchandising training sessions at all levels of the field organization

Planned, prepared and implemented various types of training to field employees.

* Managed all aspects of assigned merchandising projects which included the: * Development of execution strategies with Sales Team, Field Management and the Client * Creation of program instructional materials and surveys * Ability to pro-actively manage and resolve issues, problems and changes associated with program execution

* Worked with business teams and software developers to analyze business processes and to define requirements for the development of proprietary software application * Participated in the QA process including the development of test cases/scripts and direct testing * Developed training and instructional materials for the new application and subsequent enhancements * Provided application training on a national level to all managers within the field organization * Conducted one-on-one application training sessions