Sudhir R.

Providing consultancy services in: - IT Governance and Risk Management. - IT Security Audit - IT System Audit - Service Delivery management for mission critical applications and infrastructure. - Network capacity planning and application performance management. - Implementation of ITIL process and training for small and medium businesses.

I delivered practical risk management, internal controls, and process improvement solutions, performing risk assessments for multiple high-profile clients, including the NSW Parliament. Liaising with senior stakeholders to identify audit scope and objectives, I prepared and submitted risk reports to senior management. I led process improvements, reviewing operational procedures for incident management and recommending improvements based on identified gaps. • Conducted internal security audits compliant with ISO 27001 requirements and risk management based on ISO 31000-2009 standards. • Performed ITGC audits that included datacentre physical security, backup and recovery, program change management, and logical access controls.

I planned and installed IT systems for multiple clients, including a medical centre and a financial legal services business. I designed and implemented business continuity and disaster planning for small- to medium-sized businesses that included site-to-site VPN connections for client-configured servers. I also conducted capacity planning and performance analysis of slow performing networks, recommending enhancements using network monitoring tools and a wire shark protocol analyser. I reviewed security concerns and recommended improvements. • Installed and configured wired and wireless Cisco routers and switches for multiple manufacturing, medical, and financial clients.

* IT /Technology consulting in network design, capacity planning and application performance management. * Custom Software application development for vertical markets( Real Estate,Retail & Gaming) * Large scale structured /smart cabling design and install. * Computer maintenance and repair for small to medium sized business. * Maintenance of industrial automatic process machines with CNC, PLC controls.

* Provided Capacity Planning and Application Performance Management for client American Express . * Created monthly, weekly, quartelry , half yealry and yearly trending and forecasting reports of American Express WAN Network. * Capacity analysis and recommendations for new application roll out. * Capacity analysis and recommendation provided for Data center re-location,green field sites,disaster recovery and business continuity planning. *Provided advanced Third level support resolving mission critical complex three critical application in an production environment. * Member of dedicated "crisis response team" providing strategic planning representing the larger network team.

* Lead engineer for Capacity planning and Application perfromance management for the APAC region. *Analysis and recommendation provided for bandwidth capacity and application performance stability for all technologies projects rolled out in the APAC region. *Strategic Planning and forecasting based on business requirement. * Develop and create bandwidth forecast requirement reports bi-monthly, monthly, quarterly, half yearly and yearly. * Provided Third level support in resolving application perfomance problems for mission critical application. * Develop processes and procedures based on ITIL for capacity planning and performance management.