sudha J.
Head Operations - CSR @ Apollo Pharmacy
About
I am a result-oriented CSR and healthcare professional with 25+ years of experience driving impactful, compliant, and scalable social development programs across India. My career spans diverse roles in Strategy & Organisation Development, Hospital Administration, Projects, Training, Health Insurance, Business Development, HR, and Corporate Social Responsibility—allowing me to bring a well-rounded and systems-driven approach to every initiative I lead. Currently, I serve as Head – CSR at Billion Hearts Beating Foundation (Apollo Hospitals Group), where I manage nationwide CSR operations. We support old age homes and childcare institutions with free medicines, and are expanding into nutrition and food security programs. I work closely with CSR teams, NGOs, foundations, and hospital units to ensure seamless implementation, compliance, documentation, and impact reporting. In addition, I am an Independent Director registered with the Indian Institute of Corporate Affairs (IICA), Ministry of Corporate Affairs (MCA), eligible for board and committee roles under the Companies Act, 2013, with expertise in governance frameworks, compliance, CSR oversight, and board-level decision support. Previously, I worked as Program Director – CSR at Fortis CSR Foundation /(Fortis Healthcare Ltd), independently leading OPD clinic operations, community health programs, budgeting, monitoring, and reporting. My background is strengthened by an MBA in Hospital Administration and NABH certification, enabling me to integrate healthcare expertise with CSR strategy and execution. What I Bring Deep expertise in healthcare CSR, medical infrastructure, clinics & community outreach Program design, implementation, budgeting & compliance (aligned to Schedule VII & Section 135) Strong governance, reporting, documentation & monitoring systems Relationship management with corporates, NGOs, hospitals & donors Ability to manage complex, multi-location projects with discipline and empathy My Passion CSR is not just my profession—it is my purpose. I am committed to building programs that create sustainable community value, strengthen compliance, and amplify an organisation’s social footprint. My focused areas include Health, Mother & Child, Education, Skill Development, Employment, Rural Development, Environment & Community Welfare. I’m always open to connecting with CSR leaders, healthcare organisations, and development-sector partners passionate about meaningful social impact.
India
Delhi
Hospital & Health Care
Corporate Governance Board Advisory CSR Governance Oversight, Ethics & Transparency, ESG Governance Strategic Oversight, CSR, Diversity & Inclusion, Administrative Assistants, Coordination, Employee Relations, System Administration, Teamwork, Budgets, Project Planning, Customer Service, MIS, Office Administration, Team Management, Shorthand, Calendars, Administrative Work, Invoicing, Confidentiality
Experience

Head Operations - CSR
New Delhi, Delhi, India
Environmental, Social, and Governance (ESG) · Community Development · Business Strategy · Communication · People Management · Leadership · Strategic Corporate Philanthropy · Strategic Partnerships · Impact Investing · ESG · Nonprofits · Corporate Social Responsibility · Development Management · Sustainable Development · Sustainability · International Development · CSR · External Affairs · Sustainability Reporting · Project Management ; compliance

Program Director- CSR
Gurgaon, India
-Operation & administration of 10 OPD clinics in four states, Delhi, Punjab, Rajasthan & Uttarakhand. -Organizing Health awareness camps -Creation and implementation of an organization’s CSR Objective -Developing and managing social responsibility activities -Internal communication to reinforce the company’s social responsibility policies -Spearheading and managing the social responsibility program and associated activities in alignment with the program charter, business operations -Identify NGO partners for CSR Project & implement

Deputy Manager/ EA to CEO & President
FORTIS HEALTHCARE LIMITED
Gurgaon, India
-Expertise in independently managing functions of the MD’s/Top Leadership office including regular updating of Company’s information, employee detail arrangements for meetings and close involvement for corporate events -Competent in managing administration functions including travel operations, inter-departmental coordination, vendor management, etc. -Capable in the management of various activities like transportation, housekeeping, security, stationary & office equipment; scrutinizing and ensuring timely payment of utility, annual maintenance contracts. -Extensive experience in general administrative activities, policy implementation and facility management. -Skilled in relationship management and communication coupled with expertise in managing confidential files / correspondences -Hiring of clinical and non -clinical staff -An eye for detail on work-related tasks to ensure desired quality and better time management; possess strong commitment to workplace and associated responsibilities -Department SOPs/ HR Policies/Budget -Customer Relationship Management

Assistant Manager/ EA to Former CEO & President
Gurgaon, India
•Planning, Coordinating and supervising functional requirements for the President and providing dedicated secretarial/administrative assistance for efficiently running their Offices; •Time management for the President •Maintaining the confidential files/data bank for the Top/Middle level management; •Attending to Visitors as well as Customers meant exclusively for the President and guiding them appropriately; •Segregating visitors to be entertained by the President and other seniors; •Prioritizing between important and urgent matters; •Independently handling President’s Office so that it becomes Role Model; •Putting up Exception Reports to President and their close monitoring so that he can devote time for the strategic planning and decision; •Independent correspondence and close interaction on tasks relating to Human Resources and Administrative, General Management, Transportation, Hospitality, Insurance, Public Relations, etc; •Organizing and Co-ordination with other concerned in respect of Travel/ hospitality arrangements for President •Member of various Committees/Task Forces for functional requirements; •Vigorous follow up and monitoring of the time bound cases; •Disposing of routine matters at my own level leaving important matters for the Top Management.

Manager - General Insurance
India Lease Development limited
India
- Daily interaction with General Insurance Companies regarding accidental and total loss case for fast process of claims. - Fulfilled all the pending requirements related to claims - Closely interacted with customers and Managing Director for defaults cases.

EA to Senior Vice President & Managing Director
New Delhi, Delhi, India
- Planning, coordinating and supervising functional requirements for President and providing dedicated secretarial/ administrative assistance for running their offices - Maintaining confidential files/data bank for top/middle level management - Putting up exception reports to President and their close monitoring so he can devote time for strategic planning - Corresponding and interacting on several tasks relating to Human Resources and administrative, general management, transportation, hospitality, insurance, public relations etc.
sudha J.'s Contact Information
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